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We Need Your Input. Welcome to the United Stated Mint’s survey designed to help us improve our products and services. The United States Mint has contracted with Concurrent Technologies Corporation (CTC) to conduct a study of Alternative Metals for Circulating coinage in support of Public Law 111-302. This survey is part of that study. Your participation is in this survey is ENTIRELY VOLUNTARY and should take approximately 15 minutes of your time. According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB number. The valid OMB control number for this information is 1525-0012-0163. A stakeholder group of importance to the U.S. Mint in this assessment is those who own and operate devices with coin acceptors (including, but not limited to, vending machines, automated car washes, parking meters, toll booths, Laundromats, and amusement and gaming machines). As a result, we are seeking your quantitative input to help define the impact to your industry. Please complete this brief confidential survey by October 15, 2011. Click on the link below marked Respond to This Survey to participate. Please have only one member of your company or organization complete this questionnaire. This survey is being conducted by Concurrent Technologies Corporation, a contractor to the U.S. Mint. Questions may be forwarded to Michael L. Tims at 814-269-2515 or via e-mail to US_Mint_Survey- Acceptors@ctc.com. 1. What is the approximate total number of coin acceptors at your business? a. _____ 2. If available, please indicate the manufacturer, model and total number of coin acceptors in your inventory. a. _____ 3. What is the approximate total number of coin acceptors at your business in the following areas? a. Food and beverage vending i. _____ b. Other vending i. _____ 246 c. Parking meters i. _____ d. Laundromat i. _____ e. Amusement and gaming i. _____ f. Toll booths i. _____ g. Automated car wash machines i. _____ h. Other (please specify number and use of any other coin acceptors) i. _____ 4. What is the total number of sites where your coin acceptors reside? a. _____ 5. Approximately, how frequently are your coin acceptors serviced by a representative of the equipment manufacturer? [radio button response] a. 3 or more times per year b. 2 times per year c. 1 time per year d. Once every two years e. Once every three years f. Other (please specify) i. _____ 6. Approximately how many coin acceptors do you replace each year? a. _____ 7. Does your equipment also accept tokens? a. Yes i. How many tokens are processed per week? 1. _____ ii. How many token designs are currently in use in your business? 1. _____ b. No 8. What is the approximate number of coins (and tokens) processed by your coin acceptors per week? (if possible, provide by denomination) a. Total i. _____ b. Pennies i. _____ c. Nickels i. _____ 247 d. Dimes i. _____ e. Quarters i. _____ f. Half dollars i. _____ g. Dollar coins i. _____ 9. Of your total coin acceptors, how many determine coin (and token) quantities by weight? a. _____ 10. by stack height? a. _____ 11. by counting? a. _____ 12. What impact (including cost per unit) would you face if any of the following coin properties were changed? [Radio Buttons: Scale 1 to 10 + “Unknown or N/A”] a. Diameter b. Thickness c. Weight d. Metallic content (including ferro-magnetic metals) e. Color f. Gloss g. Hardness h. Electromagnetic signature 13. Please provide comments concerning potential changes to any of the above coin properties. a. _____ 14. What is the total number of electronically-based coin acceptors at your facility/facilities that are less than 6 years old? a. _____ 15. Electronically-based acceptors that are between 6 and 10 years old? a. _____ 16. Electronically-based acceptors that are greater than 10 years old? a. _____ 17. What is the total number of mechanically-based acceptors at your facility/facilities that are less than 6 years old? a. _____ 18. Mechanically-based acceptors that are between 6 and 10 years old? a. _____ 248 19. Mechanically-based acceptors that are greater than 10 years old? a. _____ 20. What is the approximate number of coin acceptors in your business that accept Pennies? a. _____ 21. Nickels? a. _____ 22. Dimes? a. _____ 23. Quarters? a. _____ 24. Half dollars? a. _____ 25. Dollar coins? a. _____ 26. Please provide any comments that you have concerning a potential redesign of U.S. circulating coins. a. _____ 27. Would you be willing to be contacted concerning follow-up questions to this survey? a. Yes b. No 28. Optional Information: Please list your name, company, address, phone number and e-mail address. a. _____ Thank you for taking the time to complete this survey. If you have any questions, please forward them to US_Mint_Survey-Acceptors@ctc.com . 249 4.14.1.3 Questionnaire for Cash Handlers/Armored Cars We Need Your Input. Welcome to the United Stated Mint’s survey designed to help us improve our products and services. The United States Mint has contracted with Concurrent Technologies Corporation (CTC) to conduct a study of Alternative Metals for Circulating coinage in support of Public Law 111-302. This survey is part of that study. Your participation is in this survey is ENTIRELY VOLUNTARY and should take approximately 15 minutes of your time. According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB number. The valid OMB control number for this information is 1525-0012-0163. A stakeholder group of importance to the U.S. Mint in this assessment is those who handle cash by armored cars and other means. As a result, we are seeking your quantitative input to help define the impact to your industry. Please complete this brief confidential survey by October 15, 2011. Click on the link below to participate. You can only complete the survey once and you will not be able to view other participants answers. This survey is being conducted by Concurrent Technologies Corporation, a contractor to the U.S. Mint. Questions may be forwarded to Michael L. Tims at 814-269-2515 or via e-mail to US_Mint_Survey- Cash_Handlers@ctc.com. 1. What is the total number of coin-filled containers handled weekly by your company? [Radio button response] a. 100 or less b. 101 to 500 c. 501 to 2,500 d. 2,501 to 10,000 e. 10,001 or more 2. Of the number of coin-filled containers handled weekly, how many have the quantity of their contents determined by the following methods? a. Counting i. _____ b. Weight i. _____ 250 c. Stack height i. _____ d. Other (Please specify the method and number of containers) i. _____ 3. What is the approximate number of the following coins that you handle on a weekly basis? a. Penny i. _____ b. Nickel i. _____ c. Dime i. _____ d. Quarter i. _____ e. Half dollar i. _____ f. Dollar coin i. _____ 4. What impact (including cost per unit) would you face if any of the following coin properties were changed? [Radio button: Scale 1 to 10 + N/A] a. Diameter b. Thickness c. Weight d. Metallic content e. Electromagnetic signature f. Color g. Gloss h. Hardness 5. Please provide comments concerning potential changes to any of the above coin properties. Consider co-circulation of today’s coins with newly designed coins having different properties. a. _____ 6. The following four questions request information on coin sorting machines that rely upon electronic sensors to sort the coins (as opposed to those machines that strictly mechanically sort by coin size.) What is the total number of your machines that are less than 6 years old and sort coins using electronic sensors? a. _____ 7. What is the total number of your machines that are between 6 and 10 years old and sort using electronic sensors? a. _____ 251 8. What is the total number of your machines that are greater than 10 years old and sort using electronic sensors? a. _____ 9. Approximately how frequently are your electronic sorting machines replaced? a. _____ 10. What is the total number of mechanically-based coin handling devices at your facility/facilities that are less than 6 years old? a. _____ 11. Total number of mechanically-based coin handling devices that are between 6 and 10 years old? a. _____ 12. Total number of mechanically-based coin handling devices that are greater than 10 years old? a. _____ 13. Approximately how frequently are your mechanically-based coin handling machines replaced? a. _____ 14. Please list any comments that you have concerning a potential redesign of U.S. circulating coins. a. _____ 15. Would you be willing to be contacted concerning follow-up questions to this survey? a. Yes b. No 16. Optional Information: Please list your name, company, address, phone number and e-mail address. a. _____ Thank you for taking the time to complete this survey. If you have any questions, please forward them to US_Mint_Survey-Cash_Handlers@ctc.com 252 4.14.2 Appendix 4-B: Summar y Results of Questionnair e Input 4.14.2.1 Summary Information from Vending Stakeholders Question 1: What is the approximate total number of coin acceptors at your business? 52,841 total coin acceptors from 47 responses Mean: 1124 coin acceptor per response High: 16,000 Low: 9 Question 2: If available, please indicate the manufacturer, model and total number of coin acceptors in your inventory. Crane National MEI (also known as Mars) Coinco Imonex Conlux Currenza Question 3a: What is the approximate total number of coin acceptors at your business in the following areas? Food and beverage vending 52,446 total coin acceptors from 48 responses Mean: 1093 coin acceptors per response High: 16,000 Low: 9 Question 3b: What is the approximate total number of coin acceptors at your business in the following areas? Other vending 1286 total acceptors for 35 responses 28 responses of 0 Among those with response > 0: Mean: 184 High: 1000 Low: 1 Question 3c: What is the approximate total number of coin acceptors at your business in the following areas? Parking meters All responses were 0. Question 3d: What is the approximate total number of coin acceptors at your business in the following areas? Laundromat All responses were 0. 253 Question 3e: What is the approximate total number of coin acceptors at your business in the following areas? Amusement and gaming 495 total acceptors from 34 responses 32 responses of 0 Among those with response > 0: Mean: 248 High: 300 Low: 195 Question 3f: What is the approximate total number of coin acceptors at your business in the following areas? Toll booths All responses were 0. Question 3g: What is the approximate total number of coin acceptors at your business in the following areas? Automated car wash machines All responses were 0. Question 3h: What is the approximate total number of coin acceptors at your business in the following areas? Other (please specify number and use of any other coin acceptors) 1 response of dollar bill changers 1 response of counting room equipment Question 4: What is the total number of sites where your coin acceptors reside? 18,808 total sites among 48 responses Mean: 392 High: 4000 Low: 1 Based upon totals from Questions 1 and 4 Mean number of units per site: 2.81 (= 52,841 acceptors/18,808 sites) Question 5: Approximately, how frequently are your coin acceptors serviced by a representative of the equipment manufacturer? 48 responses 3 or more times per year: 6% 2 times per year: 4% 1 time per year: 15% Once every two years: 17% Once every three years: 19% Other: 40% 254 Question 6: Approximately how many coin acceptors do you replace each year? 1998 total replacements from 48 responses Mean per response: 42 High response: 400 Low response: 0 Based upon totals from Questions 1 and 6 Mean ratio of acceptors replaced each year: 0.0378 (= 1998 acceptors replaced/52,841 total in field) Question 7: Does your equipment also accept tokens? 48 responses Yes: 27% No: 73% Questions 7a and 7b: How many tokens are processed per week? How many token designs are currently in use in your business? Multitude of answers High: 5000 Low: 0 (Comment: accept paper tokens) Up to 7 different token designs accepted Question 8a: What is the approximate number of coins (and tokens) processed by your coin acceptors per week? Total 37 responses Mean: 73,664 High: 400,000 Lowest three responses: 0, 100, 200 Question 8b: What is the approximate number of coins (and tokens) processed by your coin acceptors per week? Pennies 35 responses Total: 335 Mean: 9.57 High: 200 Low: 0 (86% of responses) Question 8c: What is the approximate number of coins (and tokens) processed by your coin acceptors per week? Nickels 37 responses Total: 278,193 Mean: 7519 High: 36,000 Lowest three responses: 0, 2, 50 255 Question 8d: What is the approximate number of coins (and tokens) processed by your coin acceptors per week? Dimes 37 responses Total: 1,199,688 Mean: 32,424 Highest three responses: 600,000, 80,000, 50,000 Lowest three responses: 0, 10, 100 Question 8e: What is the approximate number of coins (and tokens) processed by your coin acceptors per week? Quarters 37 responses Total: 1,889,172 Mean: 51,059 High: 350,000 Lowest three responses: 0, 80, 1000 Question 8f: What is the approximate number of coins (and tokens) processed by your coin acceptors per week? Half dollars 33 responses Total: 1145 Mean: 35 High: 1000 Low: 0 (85% of responses) Question 8g: What is the approximate number of coins (and tokens) processed by your coin acceptors per week? Dollar coins 37 responses Total: 302,216 Mean: 8168 High: 60,000 Low: 0 Question 9: Of your total coin acceptors, how many determine coin (and token) quantities by weight? 36 responses Total: 5457 Comment: given comments from coin-acceptor suppliers, some respondents were likely confused by question Question 10: Of your total coin acceptors, how many determine coin (and token) quantities by stack height? 34 responses Total: 11,092 Comment: after sending out survey, CTC realized that this question was likely misleading and the results were therefore considered invalid. 256 Question 11: Of your total coin acceptors, how many determine coin (and token) quantities by counting? 33 responses Total: 30,382 Comment: after sending out survey, CTC realized that this question was likely misleading and the results were therefore considered invalid. Question 12: What impact (including cost per unit) would you face if any of the following coin properties were changed? [Radio Buttons: Scale 1 to 10 + “Unknown or N/A”] 48 responses Mean response is given for each of the following. Diameter: 9.7 Thickness: 9.6 Weight: 9.0 Metallic Content: 9.4 Color: 2.1 Gloss: 2.5 Hardness: 4.9 Electromagnetic Signature: 8.9 Question 13: Please provide comments concerning potential changes to any of the above coin properties. 16 responses; significant responses follow. “Would be too expensive.” “We would have to purchase new equipment.” “We would go out of business.” “Eliminate the penny. Eliminate the dollar bill.” “Existing coins are fine.” “I believe people would adapt to any changes.” Question 14: What is the total number of electronically-based coin acceptors at your facility/facilities that are less than 6 years old? 42 responses 20,333 total from all responses Mean: 484 High: 8000 Low: 0 Question 15: Electronically-based acceptors that are between 6 and 10 years old? 42 responses 20,657 total from all responses Mean: 492 High: 7500 Low: 0 257 Question 16: Electronically-based acceptors that are greater than 10 years old? 42 responses 6859 total from all responses Mean: 163 High: 1400 Low: 0 (19% of responses) Question 17: What is the total number of mechanically-based acceptors at your facility/facilities that are less than 6 years old? 39 responses 31 total from all responses Mean: 0.79 High: 10 Low: 0 (69% of responses) Question 18: Mechanically-based acceptors that are between 6 and 10 years old? 38 responses 14 total from all responses Mean: 0.37 High: 3 Low: 0 (74% of responses) Question 19: Mechanically-based acceptors that are greater than 10 years old? 40 responses 614 total from all responses Mean: 15 High: 400 Low: 0 (73% of responses) Question 20: What is the approximate number of coin acceptors in your business that accept pennies? 46 responses 7 total from all responses Mean: 0.152 High: 4 Low: 0 (96% of responses) From responses to Questions 1 and 20: percentage of acceptors that accept one-cent coins: 0.013%; note that after adjusting for some data anomalies the percentage was adjusted to 0.007%. 258 Question 21: What is the approximate number of coin acceptors in your business that accept nickels? 44 responses 49,028 total from all responses Mean: 1114 High: 16,000 Low: 0 From responses to Questions 1 and 21: percentage of acceptors that accept 5-cent coins: 93%; note that after adjusting for some data anomalies the percentage was adjusted to 91%. Question 22: What is the approximate number of coin acceptors in your business that accept dimes? 44 responses 49,028 total from all responses Mean: 1114 High: 16,000 Low: 0 From responses to Questions 1 and 22: percentage of acceptors that accept dime coins: 93%; note that after adjusting for some data anomalies the percentage was adjusted to 91%. Question 23: What is the approximate number of coin acceptors in your business that accept quarters? 44 responses 49,493 total from all responses Mean: 1125 High: 16,000 Low: 3 From responses to Questions 1 and 23: percentage of acceptors that accept quarter dollar coins: 94%; note that after adjusting for some data anomalies the percentage was adjusted to 92%. Question 24: What is the approximate number of coin acceptors in your business that accept half dollars? 39 responses 3595 total from all responses Mean: 92 High: 1200 Low: 0 (74% of responses) From responses to Questions 1 and 24: percentage of acceptors that accept half dollar coins: 6.8%; note that after adjusting for some data anomalies the percentage was adjusted to 6%. 259 Question 25: What is the approximate number of coin acceptors in your business that accept dollar coins? 45 responses 44,296 total from all responses Mean: 984 High: 16,000 Low: 0 From responses to Questions 1 and 25: percentage of acceptors that accept dollar coins: 83%; note that after adjusting for some data anomalies the percentage was adjusted to 81%. Question 26: Please provide any comments that you have concerning a potential redesign of U.S. circulating coins. 16 responses; significant responses follow. “Increase dollar coin usage and ELIMINATE the paper $1!!” “I appreciate the mint working with the vending industry on any possible changes to coin and paper currency.” “Any change that is compatible with our current equipment is fine.” “We put 70,000 dollar coins into circulation each week. It is essential in order to pay back someone who uses a 5 dollar bill.” “Please don’t change anything.” Download 4.8 Kb. Do'stlaringiz bilan baham: 
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