1. Tell me about yourself
At the beginning of the conversation, your interviewer will likely start out by asking you about yourself. They are seeking to understand your qualifications, what led you to the job and generally why you think you'd be a good fit. The key here is making your answer concise and direct, including only professional information relevant to the job. Your answer should be structured as follows:
1. Start by describing your background with a summary of your most impressive responsibilities: "I've been a hostess at XYZ Restaurant for just over two years where I greet and seat customers, assess wait times, fulfill to-go orders and answer the phones. I love the lively and busy environment—we often have Friday and Saturday wait times of one hour or more...”
2. Next, briefly summarize your previous experience with key achievements: "...Before working at XYZ Restaurant, I worked in retail as a floor associate for five years. Working in retail developed the customer service skills that make me a great hostess, offering a top-tier dining experience from the moment customers walk in the door. It also equipped me with the ability to work quickly under pressure..."
3. Lastly, express how you found the new job and why it's a good fit for you and your goals: "...I've enjoyed and grown in my current role, but wish to expand and utilize my customer service expertise in an elite restaurant environment. I am interested in your restaurant because of its reputation for delivering first in class service to your patrons in a lively, dynamic environment.”
Read more: Interview Question: “Tell Me About Yourself”
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