General Training Writing Task 1
The personal elements are
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Band 9 Task 1 General
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- Model letter 7: Complaining, explaining, requesting (formal style)
The personal elements are:
Using a small number of contractions (‘I’m interested/I’d appreciate’) to make the communication less strong and more friendly. Using direct questions (‘is the fee . . ./is it possible . . .’) to request information. Using the simple word ‘help’ rather than ‘assistance’ or ‘attention.’ Using ‘and so on’ instead of ‘etc’ or ‘and other such matters’ or similar. You can use all of these elements in a personal letter. When the two styles are mixed in this way, the recipient sees that the letter is serious and professional, but also that the writer is trying to be friendly and ‘on the same level.’ This is a common feature of writing letters in English in real life. Content This is a task where the writer has had to invent quite a lot of details. These are realistic and the vocabulary is relevant. If the candidate asked for details of, for example, the student restaurant or the furniture, the examiner would probably think this was irrelevant to the task. The writer has combined the ‘explaining’ and ‘requesting’ content in the three main body paragraphs. Normally, it is safer to keep the content ideas separated in different paragraphs; in this case, however, it is combined effectively because in each paragraph the candidate has asked for information and explained in a realistic way why this is not clear from the website. This ensures that the Task is fully answered. This was an example of a semi-formal letter in a professional situation, showing you both formal and personal elements, and how to combine them. Model letter 9 in this book shows you a semi-formal letter in a social situation. Model letter 7: Complaining, explaining, requesting (formal style) Example Task 7 You recently took a plane to a holiday in a foreign city, and on arrival you found that your luggage was lost. You did not receive your luggage until the last day of your holiday. Write to the airline, complaining about this situation saying why it caused you problems seeking suitable compensation Begin your letter ‘Dear --------’ Do not write any addresses Write at least 150 words Explanation of the Task Recipient This is a person you do not know; the Task says ‘write to the airline,’ so this could be ‘Dear Sir or Madam’ or ‘Dear Mr/Mrs/Ms Smith.’ In reality, you would probably find out the recipient’s name before you write, because this is an important subject. Download 0.61 Mb. Do'stlaringiz bilan baham: |
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