Role category
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Role
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Comment
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Interpersonal
Based on manager's formal authority or position
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Figurehead (or ceremonial)
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A large part of a Chief Executive's time is spent representing the company at dinners, conferences, and so on.
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Leader
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Hiring, firing and training staff, motivating employees, and reconciling individual goals with the objectives of the organisation.
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Liaison
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Making contacts outside the vertical chain of command. Some managers spend up to half their meeting time with their peers rather than with their subordinates.
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Informational
Based on managers' access to:
Upward and downward channels Many external contacts
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Monitor
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The manager monitors the environment, and receives information from subordinates, superiors and peers in other departments. Much of this information is of an informal nature, derived from the manager's network of contacts.
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Spokesperson
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The manager provides information on behalf of the unit and/or organisation to interested parties.
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Disseminator
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The manager disseminates relevant information to subordinates.
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Decisional
Based on the manager's formal authority and access to information, which allow him to take decisions relating to the work of the department as a whole.
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Entrepreneur
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A manager initiates projects to improve the department or to help it react to a changed environment.
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