Installation Guide for pc

4 
Troubleshooting a PC Installation
4-6
It can also be helpful to view the FLEXlm log file, 
lmlog.txt
, in the 
$MATLAB\flexlm
directory. To get more information about a FLEXlm license 
manager problem, see the FLEXlm End User Manual, available in PDF format 
in 
$MATLAB\flexlm\enduser.pdf
or go to the GLOBEtrotter Software, Inc. 
Web site, 
www.globetrotter.com
. 
Note You can also go to the support page on the MathWorks Web site, 
www.mathworks.com
, and find information about a particular license manager 
error by searching the solution database by error number. For example, to find 
information about License Manager Error -15, enter “License Manager Error 
-15” in the search engine.
License Manager Error -2: Invalid License File Syntax
This error message typically indicates that there is a problem in your License 
File. On client systems, make sure your License File 
(
$MATLAB\bin\win32\license.dat)
has the following format. 
SERVER host hostID port_num 
USE_SERVER
Note that there should be a carriage return immediately following the 
USE_SERVER
line.
“License Manager Error -18: License Checkout Failed. License Server Does 
Not Support This Feature.” on page 4-11
“License Manager Error -21: License File Does Not Support This Version” 
on page 4-12
“License Manager Error -25: License Server Does Not Support This 
Version of This Feature” on page 4-12
“License Manager Error -83” on page 4-13
“License Manager Error -88” on page 4-13
“License Manager Error -97: License Checkout Failed” on page 4-13
License Manager Error

---

License Manager Error Messages
4-7
License Manager Error -3: Cannot Connect to a License Server
This error can occur if the 
SERVER
line in your License File is incorrect or 
missing.
To remedy this error, try the following.
• Make sure that the 
SERVER
line in your License File matches the 
SERVER
line 
in the License File on your license server. On client systems, the License File 
is 
$MATLAB\bin\win32\license.dat
; on your license server, the License File 
is 
$MATLAB\flexlm\license.dat
, where 
$MATLAB
is the root MATLAB 
installation directory.