Lars Östman towards a general theory of financial control
Ongoing processes and transformation
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A present structure satisfies present functions for many people and organisations, and there are also incentives for fundamental changes that may improve, more or less radically, the quality and quantity of functions for the future, and also modify the distribution of wealth. While functions are satisfied at present, the economic system is rapidly transforming, both
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nationally and globally, including structure in vertical and horizontal terms. Organisations are exposed to this development, which means opportunities and uncertainties, and often genuine uncertainty for the future. How will identified conditions move and what will be the result? What impact would different actions have? To what extent is it possible to grasp courses of decisive events even with hindsight? Organisations may make changes in their structural conditions and their financial control system, and they make certain specific decisions, given the structure and control system as they are. For an organisation, the financial situation at any given point in time is part of a structural course that can be affected only to a limited extent by this entity. For many activities, costs rise gradually in relation to output or possible prices. Ongoing steps in the course may be conceived and described only partially. This is especially true of a turning point and what is later regarded as a temporary rise or fall. However, surpluses or costs often develop systematically, due to a number of factors outside the range of specific activities. It is common to find long, structural courses of events in which surpluses decrease or costs rise in a problematic manner. Such cost processes are important continuous driving forces for action, both in business groups that face international competition and in public sector organisations. Of course, radically new products and new technical solutions present the hardest prediction problems. Not only are fundamental issues uncertain in themselves. Predictions are also required about what other people believe, what they in turn think about the beliefs of everybody else and to what extent this will form the basis of their actions. Analyses, information and debates about an organisation have two important conditions. The first, uncertainty and risk, is shared by everybody, even central executives. 15 Normally, uncertainty is greater or at least different for external parties; in that sense there is information asymmetry. The second condition is possibilities of observation. What could be noticed about the current situation and output, where could it be observed and how could it be expressed? Some circumstances are easily captured, some get major exposure and still others can be conceived only close-up. Measurability varies. Quality differences, in a non- subjective form, can be attached only to some output, and in certain respects. Scarcity and the availability of alternatives appear for individuals, for organisations, for nations, for large collectives that have evolved such as Western countries together or for the entire unique and global system, ultimately concerning physical and biological conditions for the earth as a settlement. Scarcity of a certain kind can change – decrease or increase: innovations can make a profound difference or, instead, resources of limited magnitude are disposed of gradually. Alternatives can be easy to find or good substitutes may be lacking. Many goal conflicts in such cases concern social relations, so they are a matter of judgement about social order and common systems. Sometimes, relations between two parties are important for both, which is a prerequisite for real reciprocity. At other times, there is no balance. A function is significant for one party, but an individual relation is not decisive for the other party. In part, laws are constructed to counteract such imbalances. However, many relationships are not basically social. Physical and biological processes go on, irrespective of human perceptions and standpoints about any relations. In all courses concerning social or natural systems, a great deal is going on without very noticeable signs. Some forces are not evident until limits have been reached; before that, they may be given only minor attention.
15 Often distinctions are made between risk, uncertainty and genuine uncertainty. I use the term “uncertainty” as a general expression for various kinds of unknown or unpredictable states, irrespective of what type of variable is concerned. When I make a distinction, “risk” refers to a future state where something specific may occur; sometimes probabilities are attached or can be attached to this.
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Each interest is a potential driving force or obstacle for an organisation, of varying power and visibility. To an important extent, dependencies and underlying forces can be captured by identifying the various sub-processes that may arise around these interests, which are partially in conflict with each other, and exploring how such sub-processes are interconnected: between principals, board and central executives, the internal vertical process, the internal horizontal process, between organisation and workers, between organisation and buyers/users. Sooner or later, long-range cost processes tend to cause one interest to stand in opposition to another. Some of those who control an organisation and its parts have direct contact with activities and direct experience of them. However, much influence is exercised at a distance. To some extent, this is natural. The role of a board, for example, is mainly to influence, without having direct and continuous contact with the activities to be controlled. Board members should contribute other perspectives than those given by people in operative units. In democracies, ultimate decision-makers – the voters – are at a considerable distance from activities, with a few personal and occasional observations of results as exceptions.
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