Lars Östman towards a general theory of financial control
Professional storytelling
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Professional storytelling
The mass media play a key role for horizontal as well as vertical processes. Journalists and advisors of various kinds are important regarding the use of output – sometimes they affect the context of output and often the opinions of individual users and potential users. Those who review theatre productions and those who interpret the latest trends or give advice on savings products may have a considerable influence. The mass media are active in vertical processes too. Often they assume a role as representatives of individuals that formally have a
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position at a high vertical level without being able to express an influential opinion or find desirable information. According to one view, the traditional mass media are a subordinate but demanding servant in the public arena. Their essential task is monitoring those in power and providing the public with valuable information. What is a problem for the mass media is also a problem for society. They fulfil an essential gate-keeping function. The mass media are needed to counteract tendencies towards incongruence between the acts of those in power and the well-being of people in general. According to other views, however, the mass media are driven by interests and forces in professions and organisations mainly in a similar way most professionals are. The mass media play a role as subject in an eternal action drama: chasing attention among potential receivers of information flows that are more and more fragmented. Gate-keeping tends to be an obstacle for information flows that do not suit professional interests The mass media are at a distance from events and organisations to be depicted and, with constraints in terms of time and costs, they should tell a story one step further for viewers, listeners and readers that may be accessible at an even greater distance. The pictures of events received by ultimate recipients depend on their pre-views, constructed impressions and transformations thereof. Ambiguous circumstances must be reduced by a mass medium to something more unambiguous that is easy to communicate in order to function and attract attention. Often, high vertical levels are in focus. These are relatively easy to observe and, moreover, relatively well-known actors and positions are involved. Internal processes are described most superficially, often for very short periods of time. As a consequence, so- called scandals are depicted with a rather uncomplicated view on events, which is partly due to the fact that news coverage is extensive at early moments when much still remains to be investigated. Various kinds of media – TV, radio, morning papers, evening papers, business journals and sites on the internet – have different profiles in terms of content, expressions and recipients. Some give visual and phonetic fragments that are almost dramatised. Others have greater space, in terms of texts or audiovisual means, and maybe ambitions to treat subjects in a more penetrating and neutral way, but often they are able to convey only a few selected main thoughts within complicated areas. Normally, the media that have professionally defined target groups limit themselves to rather strict and professional frames. Some media are oriented toward sensationalism. Thus, recipients create a coherent picture that is based on all these fragments. In turn, this is important for what views are developed in societies and for how economic functions work and develop. Structures of internet flows, and other conditions for gate-keeping, provide a basically different basis for many vertical and horizontal control processes in the future.
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