Learning Objectives


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Stress

  • Managing stress

Learning Objectives

  • Understand the effects of stress on the human mind and body
  • Identify relaxation techniques to reduce stress
  • Identify normal physical and emotional reactions to change
  • Provide tips for staying balanced and feeling in control during times of change

Quote

  • Stress is NOT what happens to us.
  • It's our response to what happens.
  • And we can choose our RESPONSE.
  • ~ Maureen Killoran

Reactions to Stress

  • See the situation as a challenge
  • See the situation as a problem
    • The stressor event has more impact than us

The Effects of Stress

  • Emotional – Irritability, agitation, anger, frustration, feeling depressed or emotionally depleted,
  • Cognitive - Inability to concentrate, forgetfulness, problems making decisions
  • Behavioral - Overeating, increasing caffeine intake or alcohol consumption, risk taking, lack of exercise
  • Physiological - Muscle tension, general fatigue, frequent ailments, cardiovascular or gastrointestinal complains, sleep problems

Why Do We Feel Stressed by Change?

  • Fear of the unknown
  • Perceived risks
  • Lack of control
  • Loss of structure
  • New schedules or routines
  • Perceived losses such as:
      • Comfort
      • Relationships
      • Trust
      • Sense of competence
      • Feelings of security

The Three Phases of Change

  • Initial Reaction – Emotional phase
  • Intermediate Reaction – Intellectual phase
  • Final Healthy Reaction – Acceptance phase

Coping with Change

  • Initial Reaction
  • Emotional Phase
  • Intermediate Reaction
  • Intellectual Phase
  • Final Healthy Reaction
  • Acceptance Phase
  • Change

Initial Reaction – Emotional Phase

  • Shock, disbelief
  • Anger
  • Sadness, grief and loss
  • Guilt
  • Resistance
  • Anxiety, uncertainty
  • Change in trust level
  • Confused thoughts
  • Fatigue
  • High levels of stress

Tips to Reduce Stress at Work - Take Care of Yourself

  • Improve time management
  • Obtain new skills that will increase your confidence
  • Lighten up, use humor
  • Spend time with positive people
  • Exercise regularly
  • Learn to listen
  • Adjust to your new environment
  • Prioritize: “Don’t sweat the small stuff”
  • Mentor others
  • Breathe deeply
  • Practice relaxation

Taking Care of Yourself - Deep Breathing

  • Deep diaphragmatic breathing will allow you to think more clearly:
    • Sit back in your seat
    • Make yourself as comfortable as possible
    • Close your eyes
    • Take a deep breath (inhale through your nose and exhale through your mouth)
    • Breathe deeply until you feel calm and settled
  • Reframe the situation

Progressive Muscle Relaxation

  • This is a 2-step process to relax muscles:
      • Find a quiet place
      • Find a comfortable position that supports your head and neck
      • Close your eyes and take a few deep breaths
      • Tighten the muscles of each legs for 5 seconds and then release
      • Repeat this process with arms, shoulders, and face
      • Focus on letting go of the tension in that muscle area
      • Finish with slow and even breathing

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