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CHAPTER 7 SEGMENTATION AND POSITIONING PRINCIPLES
reasons for purchase. Consider, for a moment, your peers – people
you work with or know
socially. The chances are they will be classified in the same social class as you. The chances
are also that they will be attracted to different sorts of products motivated by different fac-
tors and make quite different brand choices.
Concern has been expressed among both marketing practitioners and academics that
social class is becoming increasingly less useful as a segmentation variable.
Lack of satisfac-
tion with social class in particular and other non-marketing-specific characteristics such as
segmentation variables has led to the development of marketing-specific measures such as
stage of customer life cycle, geodemographics (such as the ACORN classification system)
and the development of lifestyle research.
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