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2.2.1 Social Media
Authors of best-selling "Social Media Marketing: An Hour a Day" (2008), as well
as "Social Media Marketing: The Next Generation of Business Engagement"
(2010), books, Evans defined social media as follows:
“Social media, simply, is text, words, pictures, video and the like created with
intention of sharing. In the context of a marketplace, it is the thoughts and
experiences of participants – for example, consumers – that relate to their
experiences with brands, products, or services”
While Search Engine Consultant Jones (2009), described social media as:
“Social media essentially is a category of online media where people are talking,
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