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Syllabus Revenue Management MBA



Revenue Management and Pricing Profs: R. Caldentey and K. Talluri
Revenue Management and Pricing
Course Syllabus
(subject to minor revisions)
 
INSTRUCTORS: René Caldentey, IOMS, Stern School of Business, NYU 
KMC 8-77, (212) 998-0298, 
rcaldent@stern.nyu.edu 
Kalyan Talluri, Dept. of Economics and Business, Universitat Pompeu Fabra,
kalyan.talluri@upf.edu
 
Office Hours: After class or by appointment.
 
INTRODUCTION: 
Revenue Management and Pricing (RMP) focuses on how firms should manage production capacity
resources and product availability policies across different selling channels in order to maximize 
performance and profitability. The primary goal of Revenue Management has been succinctly 
described as “selling the right product to the right customer at the right time for the right price”
RMP offers great value to companies selling seasonal/perishable products under uncertain and 
changing market conditions.
The philosophy, strategy and techniques are widely used in the following industries:
§
Transportation (airline, railway, rental car) 
§
Hospitality (hotels, cruise lines, ferries, casinos) 
§
Media (television advertising, internet ad sales) 
§
Retail (apparel, consumer goods) 
§
Health Care (hospitals, clinics)
§
Manufacturing (made-to-order manufacturing) 
§
Finance (financial products) 
For example, American Airlines estimates that its pricing and revenue management practices have 
generated more than $1.4 billions in additional incremental revenue over a three-year period. In 
addition, the restless evolution of information technologies and software development have fueled the 
rapid growth of commercial RMP systems and related consulting services. 

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