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TYPES OF SERVICES IN THE HOTEL INDUSTRY AND ITS IMPACT IN


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TYPES OF SERVICES IN THE HOTEL INDUSTRY AND ITS IMPACT IN 
COMPETITIVENESS 
Istamkhuja Olimovich Davronov 
Phd researcher, Department of Management and Marketing 
Lecturer, Department of Tourism and hotel management 
Bukhara state university 
Currently, hotel service operations is viewed as an established organization that provides the majority 
of its products to its clients via service. This is not a business targeted at a specific group of individuals, 


“Milliy iqtisodiyotni jadal rivojlantirish va yuqori o‘sish sur’atlarini ta’minlash: muammolar va yechimlar” 
84 
but rather an industry that provides recreational opportunities that can meet the most demanding tastes of 
modern society's different requirements. However, the level of legislative control of hotel services in our 
country is plainly lacking for the effective growth of the hotel business. Because the hotel industry is still 
fairly fresh to the contemporary economy, hotel management issues are rarely examined from a legal 
standpoint. 
To provide a clear and comprehensive definition of hotel services, it is important to first define the 
literal meaning of the main term in this sector, "hotel." There is no single term that captures the core of this 
concept in contemporary Uzbek literature on business. All definitions in the pertinent regulatory regulations 
are generic, ambiguous, or insufficient. 
Below we can make an example from the opinion of some scientists. In the first instance, Lesnika 
A.L., Chernisheva A.V mentioned that where the term "hotel" indicates “ the property complex which 
includes a part of a building that includes a building, equipment and other assets supposed for the supply 
of lodging services”[1], Kabushkin N.I., Bondarenko G,A claims that this definition is "offering a variety 
of services for consumers outdoors the home, showing, the most significant of them is a business with 
(complex) accommodation and catering services"[2], Kakosyan E.K explained such as "furnished 
mansion"[3]. 
The well-known two-sidedness of the concept of hotel enterprises, inn for regular hotels and hotel 
for high-class hotels, is losing its ancient spiritual distinction in English nowadays. The Holiday Inn 
multinational hotel chain is a prime illustration of this. A hotel is defined in foreign literature as a facility 
that houses the general public in buildings outfitted with the requisite furnishings and provides one or more 
of the standard hotel amenities, such as restaurant service, wake-up service, telephone, laundry, and so on 
[4]. 
The definition of S. Medlik, H. Ingram seems quite appropriate, according to which a hotel is an 
institution that provides accommodation on a commercial basis and offers its facilities and services 
individually or in various combinations, and this the concept consists of several elements such as location, 
hotel amenities, its image, service and price [5]. Taking into account the above information, the following 
definition was proposed: A hotel is a property complex under a single management system for the purpose 

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