Principles of Hotel Management

Cleaning a Bathroom : Basic principles:
(a) Cleaning activity starts from the ceiling downwards to
the floor.

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Hotel Organisation
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(b) Floors are cleaned from the wall farthest to the door to
the exit.
1. Open all windows and exhaust vents.
2. Shake out all soiled bathroom linen, e.g. towels,
bathroom mats. etc. and deposit in the linen hamper
of the maids cart.
3. Collect all trash in bathroom waste basket and
deposit in trash hamper of the maids cart.
4. Clean the ceiling and air-conditioning vents for
cobwebs.
5. Wipe off light bulbs and shades with a dry cloth.
Check that all bulbs are working.
6. Wipe down the walls using a sponge or damp cloth.
Follow with a dry cloth ensuring that tiles are free
of water marks.
7. Clean mirror first with dry cloth, then with damp
newspaper and finally with dry cloth. Ensure that the
mirror is smudge and scar-free. Clean the medicine
cabinet.
8. Wipe dry the shower curtain with a sponge.
9. Scrub dry the area next to the wash basin.
10. Scrub and clean dry the bath tub ensuring that the
water faucets and shower are sparkling and in
working condition.
11. Scrub the toilet bowl and bidet using the special
brush or mop and the prescribed sanitizer. The inner
rim should be cleaned. Ensure it is dry and spotless
inside. Clean the WC from the outside with a sponge
till it is sparkling and dry. Clean the lid and toilet seat
of the toilet bowl dry and close them by placing the
disinfectant label.
12. Replenish fresh bath linen and guest supplies as
per the number of persons in the room at the following
number per person.

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Principles of Hotel Management