Part of the passage:
‘I found the hardest thing was to clean
the racks
,’ says Mr
Stockdale.
Q 11. Made …………… to solve this problem
Answer:
kits
Part of the passage:
He decided to create
kits
to make cleaning racks easy
Q 12. First order came after ……………
Answer:
15 months
Part of the passage:
Dejected, Mr Stockdale found another sales job but,
15 months
later, a fax arrived with a purchase order from Kleeneze.
Q 13. A question asked by a …………… gave him the idea of approaching shops
Answer:
(satisfied) customer
Part of the passage:
It took a letter from
a
satisfied customer
, asking when the clean-
er would be available in shops, to prompt Mr Stockdale to change his strategy and ap-
proach high street retailers. Enter Tesco.
Day 10 Answer Keys
IEL
TS ZONE
169
DAY 11
READING PASSAGE 2
Questions 14 – 19
Q 14. Paragraph A
Answer:
VII A typical example of birth-order behaviour in practice
Part of the passage:
A visiting friend, with an older, more successful sister, declared
it ‘classic first child behaviour of dominance and supposed authority’. Dolly’s objection
to her brother’s self-appointed role as leader was justified, he announced, while Jimmy
Joe’s superiority was characteristic of the forceful personality of firstborns. Birth order, he
said, wasn’t something they could just shrug off.
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