Rise and Fall of an Information Technology Outsourcing Program: a qualitative Analysis of a Troubled Corporate Initiative

 
Appendices
.......................................................................................................................... 227 
Appendix A: Interviewee Solicitation Email....................................................................... 227 
Appendix B: Interviewee Consent Form............................................................................. 228 
Appendix C: Key Terms and Definitions............................................................................ 231 
Appendix D: Icarus Key Organizational Roles.................................................................... 232 
Appendix E: Principal Actors.............................................................................................. 233 
 
References
........................................................................................................................... 234 

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Rise and fall of an information technology outsourcing program: 
A qualitative analysis of a troubled corporate initiative 
 
 
TABLE OF FIGURES
Page 
CHAPTER THREE: 
Figure 3.1: Interviewee Characteristics................................................................................ 44 
CHAPTER FIVE: 
Figure 5.1: Phoenix Era Icarus IT Executive Organizational Chart - Pre-Reorganization... 73 
Figure 5.2: Phoenix Era Icarus IT Executive Organizational Chart - Post-Reorganization.. 74 
Figure 5.3: Icarus Information Technology Department Taxonomy.................................... 76 
Figure 5.4: Phoenix Era Icarus IT Executive Organizational Chart - Post-Reorganization 
with Principal Actors.......................................................................................... 99 
CHAPTER SIX: 
Figure 6.1: Icarus IT Global Staffing Model with Explanatory Comments......................... 104 
Figure 6.2: Strategic Staffing Program Timeline.................................................................. 122 
CHAPTER EIGHT: 
Figure 8.1: Focused Icarus IT Organizational Chart with Principal Vice Presidents and 
Directors............................................................................................................ 164 
Figure 8.2: Icarus IT Executive Organizational Chart Post SSP Demotion......................... 169

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