Satisfaction in Determining Customer Loyalty in the Restaurant Industry The Roles of the Physical Environment, Price Perception, and Customer

Submitted December 3, 2007

Final Revision Submitted May 9, 2008

Accepted May 20, 2008

Refereed Anonymously

Heesup  Han,  PhD  (e-mail:  [e-mail]),  is  an  assistant  professor  in  the 

Department  of  Tourism  Management,  College  of  Business  Administration,  Dong-A 

University,  Busan,  Korea.  Kisang  Ryu,  PhD  (e-mail:  [e-mail]),  is  an  assistant 

professor  in  The  Lester  E.  Kabacoff  School  of  Hotel,  Restaurant  and  Tourism 

Administration at the University of New Orleans, New Orleans, LA.

 at UNIV OF CONNECTICUT on January 4, 2014

jht.sagepub.com

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