Singmuanthang Langel Address

Individual Responsibilities:
✔ Sharing process related updates with entire floor.
✔ Call monitoring and sharing feedback.
✔ Floor Support
✔ Responsible  for assisting and escalating customer’s  issues  for their Online Rewards as well as missing rewards .
✔ Assisting and Handling floor as a Supervisor and responsible for taking the Pre & Post shift sessions.

✔ Looking after the escalated issues and keeping a track about the process updates and its dissemination.



✔ Taking process training.

VCustomerServices India Pvt. Ltd
✔ Awarded ‘STAR Of the Month’ in 2013 and 2014 for best AHT and Quality.
✔ Awarded ‘Shinning Star’ in 2014.

• 
  Awarded “Bravo” in 2015
  

Academic Qualification
✔ Bachelor of Arts (School of Open Learning D.U)

• 
  Higher Secondary (COSEM)
  

Personal Information

Date of Birth: 01^st May 1988

Father’s Name: L. Rouchung

Gender: Male

Marital Status: Single

Nationality: Indian
Languages Known: English & Hindi
Place:

Date: