«студенческий вестник»

References: 
1. Shavkat Mirziyoyev Miromonovich further improvement on higher education No PP-2909. 
https://www.lex.uz/docs/3171590 
2. Alimova Xurshida. Innovative approach in the technique of teaching foreign languages. Andijan 
agricultural institute. https://cyberleninka.ru/article/n/innovative-approaches-in-the-technique-
of-teaching-foreign-languages 

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Журнал «Студенческий вестник» 
№ 7 (152), часть 3, 2021 г. 
71 
SOCIAL AND ECONOMIC SCIENCE 
 
SECTION 2.
ECONOMY 
 
THE STATE AND PROSPECTS OF DEVELOPMENT OF DIGITALIZATION 
OF BUSINESS IN KAZAKHSTAN 
Tatyana Malik 
master's student
at Karaganda University of the academician E.A.Buketov,
Kazakhstan, Karaganda 
Meiramkul Nurmashova 
master's student
at Karaganda University of the academician E.A.Buketov,
Kazakhstan, Karaganda 
Dinara Kazimova 
candidate of pedagogical sciences,
associate professor
at Karaganda University of the academician E.A.Buketov,
Kazakhstan, Karaganda 
 
The state program "Digital Kazakhstan" for 2017-2020 is aimed at "creating conditions for the 
transition of the economy of Kazakhstan to a fundamentally new trajectory of development, ensuring 
the creation of a digital economy of the future." 
Taking into account the fundamental nature of the impact of information and communication 
technologies on economic activity and the emergence of a new interactive communication 
environment, the principles of doing business are changing. Society is now actually being transformed 
in connection with the emergence of a new economy, the main principle of which is to change the 
essence of matter, space and time.
The active receipt of public services is becoming more and more popular in Kazakhstan. Many 
government services are now available electronically. Every year the share of e-government services 
only grows. Experts predicted that the share of e-services within all government services provided 
will reach 90% in 2020. 
Today it is possible to receive government services through the Telegram application and the 
"egov" mobile application. This was made possible as a part of implementation of the task set by the 
government to ensure the availability of public services for the general population including residents 
of remote settlements. Nowadays, opportunities for interaction between the population of Kazakhstan 
and government agencies are expanding. 
In order to build a more open, accessible and competitive economy in our country, the Program 
provides for maximum implementation of intellectual and information systems in fundamental 
sectors of the economy.
The theory and practice of reforming the Kazakh economy reflects the fact that modern 
production must meet increased requirements, namely, to have high flexibility and the need to update 
technologies, and, consequently, to constantly improve.  

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Журнал «Студенческий вестник» 
№ 7 (152), часть 3, 2021 г. 
72 
Digitalization of business processes or digitalization is the transition of companies to electronic 
platforms. [1] 
Digitalization is often equated with automation, which allows you to transfer part of the tasks 
from personnel to software solutions. However, automation is only the first stage of digitalization. 
Automation is the transfer of business processes to electronic systems for storing and 
exchanging data in the existing form, as they work in the company. 
Digitalization is the next stage at which business processes are optimized and adapted to the 
tools and technologies of the digital economy. The digitalization of business processes reduces the 
number of steps required to complete a specific task, reduces the amount of work with documents 
and the influence of а human factor, allowing you to avoid mistakes due to fatigue and inattention. 
The next stage of business development а digital transformation, which involves a qualitative 
change in the entire business model, starting from the company's strategy and ending with the 
digitalization of production processes. [2] 
An example of increasing the efficiency of the process through the introduction of digitalization 
can be the generation of leads in e-Commerce. Managers working in this area need to evaluate each 
potential client, contact them, and then negotiate using the company's accepted method. At the same 
time, the Manager must get all the information about the customer's conversion process through the 
sales funnel, indicating the reason for rejecting the transaction if it failed. 
The development of the digital economy largely depends on the readiness of companies to 
implement new business models using technologies for collecting, storing, processing, searching, 
transmitting and presenting data in electronic form. We will conduct a comparative analysis on the 
use of ICTs, for example, in the following countries: In Russia, 85.7% of business sector 
organizations had access to the Internet, and 25.6% had speeds above 30 bit / s. Two-thirds used the 
network to interact with partners, while online sales through websites or EDI systems were carried 
out by 12.6% of organizations, online purchases - 16.7%. The digital interaction of businesses is 
hindered by a low level of representation on the Internet (43.4% of organizations have web sites, and 
only 8.5% support versions adapted for mobile devices). 
Kazakhstan currently has a good basic access infrastructure for further development of 
digitalization of the economy. The level of involvement of the population is also quite high: 54% are 
Internet users. According to the BCG e-intensity index rating index (which tracks the development 
of the digital component of the global economy in 85 countries), the average annual growth rate for 
Kazakhstan is 23%. This is a positive indicator. However, Kazakhstan still lags behind the average 
for the BRICS countries (Brazil, Russia, India, China and South Africa), where the growth rate is 
27%. [3] 
Therefore, the main task in the coming years is to strengthen the growth rate of digitalization. 
At the same time, digitalization should become part of the strategic agenda not only of government 
agencies, but also of national companies and private businesses. There are basic conditions for this. 
First, there is a relatively favorable macroeconomic situation. Secondly, the attention to this issue 
from the state: for example, such initiatives as the implementation of the state program "Digital 
Kazakhstan». 
The latter is extremely important for Russia and Kazakhstan, where localities are separated by 
large distances, which does not always allow the population to provide high-quality goods and 
services, as well as access to the market. 
Although Russia and Kazakhstan are currently lagging behind Western countries and some 
Southeast Asian countries in the development of the digital economy, new technologies are 
developing rapidly. So, in 2013, the number of employees in the digital economy in Russia was 
1.5 million, and in 2016 - 2.3 million. The annual growth rate is about 10%, while the average growth 
rate for other sectors of the economy is 2-3%. 
Kazakhstan aims to achieve the share of the ICT sector in the country's GDP up to 5%, 
additional jobs in the IT sector-150 thousand, labor productivity growth in the IT sector - up to 37%, 
and increase digital literacy of the population to 85%. [4] 

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Журнал «Студенческий вестник» 
№ 7 (152), часть 3, 2021 г. 
73 
The digital economy is inherently transnational, therefore the proposal of the First President of 
Kazakhstan and Elbasy N. Nazarbayev is extremely relevant. N.A. Nazarbayeva on the creation of a 
single labor market and a single integrated Eurasian electronic labor exchange within the EAEU. 
Thus, the digital economy is just an automated management of the real economy, for the volume 
of cooperation education, the development of tourism and industrial cooperation, increasing the 
efficiency of the prestige of blue-collar occupations, the construction of smart cities and railways 
within the Silk Road, which should give a synergistic effect in the development of the Eurasian Union.