The Decision-making Process


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decision-making process

The Decision-making Process

  • Thoughts, Ideas and Practice
  • Decision-making
  • As defined by Baker et al in their 2001 study, “efficient decision-making involves a series of steps that require the input of information at different stages of the process, as well as a process for feedback”.
  • Decisions
  • Made up of a composite of information, data, facts and belief.
  • Data by itself does not constitute useful information unless it is analyzed and processed.

A Decision

  • Is only as good as the data that informed it
  • Is only as good as it is an informed one
  • Is only as good as the system which exists to implement
  • Is only good if you have the means to implement it
  • Is only good if other people understand it and what it means

The Ideal Decision-making Process

  • STEP 1
  • Define the problem
  • STEP 4
  • Identify alternatives that will solve the problem
  • STEP 5
  • Develop valuation criteria based on the goals
  • STEP 7
  • Apply the tool to select a
  • preferred alternative
  • STEP 8
  • Check the answer
  • to make sure it
  • solves the problem
  • STEP 2
  • Determine the requirements that the solution to the problem must meet

The Reality

  • Is the Problem really the problem? Problems are often the symptom and not the true problem.
  • Most often that not steps 5-8 are either forgotten, avoided or simply ignored.
  • Urgency – is there a quick version?
  • Who has time to follow-up? Tomorrow is another problem.

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