The ministry of high and secondary education of the republic of uzbekistan the samarkand branch of tashkent state university of economics

Literatures: A1;A2; A3; A4; Q11; Q13; Q14; Q16

Topic 21. Theory of Conflict and stress management. The nature, type and causes of conflicts. Conflict between individuals. Conflict between groups. Conflict situation management and its methods. Methods of conflict resolution: restriction, grinding, coercion, conciliation methods.

K. Thomas and R. Kilmeni five basic styles of behavior in a conflict situation. Science-Based International Experiences in Conflict Resolution.

Stress management. Depression and its prevention. The difference between exposure to trauma and lifestyle that is resistant to trauma. Causes of stress.

A set of organizational causes of stress. Science-Based International Experiences in Stress Prevention.

Applied educational technologies: T Scheme method.