You must be creative in questioning to find out exactly what the customer needs
and what will cause this customer to buy.
This is a real test of your intelligence and brainpower. Prospects have
automatic buying resistance to any sales approach. They don’t want to tell you
why they might buy your product. They know from
experience that if you find
out what they really want, you will probably be able to convince them that they
will get it, and they will be too weak to resist your offering.
Discover New Product Uses
Your creativity is essential in discovering new product uses and applications.
You have to use your brainpower to discover new ways
to use your products and
to create sales where no sales exist. Bringing together all the ingredients of a
business transaction, including you,
your company, the customer, the product or
service, the price and terms,
the delivery and installation, and everything else, is
an extraordinarily complex act and requires creativity at a high level.
Your ability to use your creativity to overcome buyer resistance and answer
objections is essential to your success. Finally, your ability to close the sale and
get the customer to take action is critical in determining
how much you sell and
how much you earn.
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