No More Callbacks
When I was a new salesman, just starting out, I
was selling a discount card
from office to office for about one hundred local restaurants. The price was
twenty dollars. Whenever the owner of the card showed it in a restaurant, he
would get 10 to 20 percent off the bill. The card would therefore pay for itself in
one or two uses.
It was a simple product, a simple benefit, a simple decision, and
a simple sale.
But when I went out selling, I was really nervous.
I would make my
presentation and then wait. The prospect would invariably say, “Well, let me
think it over.”
I would thank the prospect very much and promise to call back on him in a
few days after he had a chance to “think it over.”
Surprise, surprise! Nobody
ever thought it over, and nobody bought the card. When I phoned,
the prospect
was never available. If I went back to his office, I was left sitting in the waiting
room indefinitely. I was making almost no sales, and I was getting desperate.
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