Tourism Business as the World’s Largest Industry and Employer

Evaluation: if he started, touching his chin then he is evaluating what are you saying, keep talking, you are about to convince him.

Hands on mouth: if he hides his mouth with his hands that means that he either wants to comment on what you are saying or either not convinced by what you are saying.

Personal Space

Generally, if you are closer than arm’s reach, then you are in someone’s personal space. To create more space in crowded areas such as elevators and bars, people often tense up and use their arms as protection. They will hold them close to their body – often crossed – and will also avoid eye contact. People guard their intimate space passionately, wherever it is, and do not appreciate others invading it. Respecting people’s intimate space involves not invading it with objects like bags or jackets, or with body parts, unless they are welcomed. Intimate space is closer than 50 centimeters (1½ feet), social is from 50 cm to 1.5 meters (1½ to 5 feet), and casual (for strangers) is from 1½ to 3 meters (5 to 10 feet). These distances differ from culture to culture; in China for example, they are smaller.
Eye Contact
Eye contact shows interest and respect, and when talking about eye contact we mean positive eye contact which is usually 70 to 80% of the time and not all of the time.


Rapport Establishment
Establishing rapport is making the other person feel that there is something common between you and him or to make him feel that he knows you for a long period.
But how can you establish rapport in a short meeting that takes less than 15 minutes? This is very easy given that we will establish rapport on the unconscious level rather than the conscious level, you just need to convince the subconscious mind of that person that there is something common between you, and guess what, this something could be the body language and voice tone you use. When you mimic the body language of the other person he will unconsciously start to feel the same feelings of associated rapport establishment.
Of course you are not going to randomly mimic him, because he may consciously notice it, just follow the next steps:

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  Try to notice his posture then make a move to be as close to it as possible.
  
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  Few seconds later complete the move and take the same position as him.
  
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  There is a great possibility that the person will take a new move, just wait a few seconds and repeat the previous steps.
  
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  In addition to mimicking gestures you need to mimic his voice tone, tempo and even the stops he makes while talking.
  
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  After a few gestures try to take a different position yourself and see if he unconsciously mimics you. If he did then the rapport establishment process was successful!