Water Safety Planning for Urban Water Utilities: a practical Guide for adb staff

Documentation and 
Records
(Deliver: manuals, 
procedures, and 
forms)
ADB and client
Project 
implementation 
(domestic 
engineering design 
approval)
Prepare realistic, user-targeted operations manuals, 
standard operating procedures, and record-keeping 
forms.
The format and style ought to be suitable for ready 
interpretation and use by client staff, given their level 
of expertise and training, and the local needs. 
Oversight
11
Surveillance
(Deliver: schedule for 
verification testing and 
auditing to confirm 
WSP implementation)
Surveillance agency and 
client
Project 
implementation 
(domestic 
engineering design 
approval)
Design a long-term verification monitoring program 
for the water supply that includes microbial 
and chemical water quality testing of samples 
representative of supply to customers to assess 
compliance with the WQO.
Design a long-term verification monitoring program 
for the water supply that includes measures of 
customer or consumer satisfaction to assess 
acceptability of the water supply.
Optional (if agreed with the client): Set out an 
internal and external audit program devised to provide 
assurance of adherence of client to the WSP and 
subordinate documents such as compliance with 
process control tables, operations manuals, and 
standard operating procedures based on auditing 
record-keeping forms. 

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WATER SAFETY PLANNING FOR URBAN WATER UTILITIES—PRACTICAL GUIDE FOR ADB STAFF
Table 2 continued
No.
Illustrative Steps 
and Deliverables
Typical Party with 
Responsibility for 
Activities
(ADB can mean its 
staff, partners, or 
consultants)
Typical Timing 
Relating to ADB 
Project Cycle
Illustrative Notes
(For complete examples, refer to the Water 
Safety Portal. http://www.wsportal.org)