Work Experience Personal Information

Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business.

Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.
Analyzing sales statistics and determining sales potential and inventory requirements.

Capture accurate and meaningful customer data according to the company tools (CRM), for the purpose of the connecting with the customer, building relationships and personalizing future customer development opportunities.

Retail Associate

(BinHendi Enterprises) May 2016 - Jun 20171 year 2 months

Dubai, United Arab Emirates

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  Undertake direct clients of the brand.
  
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  Ensure that all sales are processed in accordance with required procedures using the systems provided.
  
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  Ensure that all merchandise in the boutique is displayed within the brand requirements.
  Assist with monthly stock takes and the tagging of merchandise.
  
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  Assist clients with their returns and queries, ensuring that brand image is enhanced and client expectations are met.
  
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  Having team meeting and sharing best practice ideas with colleagues.
  
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  Analyzing sales statistics and determining sales potential and inventory requirements.
  
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  Build client database by acquiring new customers as well as enhancing relationships with current clients.
  

Chalhoub Group

Sales Assistant (Mar 2015 - Apr 20161 year 2 months)
Dubai, United Arab Emirates

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  Respond to all sales and customer issues.
  
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  In absence of Store Manager, provide coordination and monitoring of all sales and non-sales tasks, direction and motivation to store employee team to build a positive sales and service environment.
  
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