Working in it database administrator helpdesk supervisor project manager software developer support technician systems analyst

Working in IT

database administrator helpdesk supervisor project manager software developer support technician systems analyst

Listening

Task 1. Listen to six people introducing themselves. What jobs do they do? Complete the sentences. Then compare answers with a partner.

Task 2. Listen again . Complete these collocations.

• write software
• 1. supervise__________________
• 2. have __________________
• 3. be responsible __________IT projects
• 4. look __________ computers

• 5. install ___________
• 6. diagnose _____________
• 7. design _______________
• 8. maintain ______________
• 9. write _____________ for software

APPENDIX 2: GLOSSARY

New word and expression	Definition
introduce	to put something into use, operation, or a place for the first time: Apple has sold many millions of iPods since the product was introduced in 2001.
compare	to examine or look for the difference between two or more things
software	the instructions that control what a computer does; computer programs
device	an object or machine that has been invented for a particular purpose
Database	a large amount of information stored in a computer system in such a way that it can be easily looked at or changed
helpdesk	a service provided by a company to help customers when they have problems with products they have bought, for example, computers, or to give them information
project manager	someone whose job is to plan a piece of work or activity and organize the work of all the people involved in it
software	the instructions that control what a computer does; computer programs
systems analyst	a person who examines complicated industrial and business operations in order to find ways of improving them, especially by the introduction of computer programs and equipment
support	to agree with and give encouragement to someone or something because you want him, her, or it to succeed

APPENDIX 3: Do the exercises. Task 1. Work in pairs. What do the following people do in their jobs. Use the given example.

• Ex. An IT project manager is responcible for IT projects.
• Project manager_______________________________________________
• Help desk technician____________________________________________________
• Database administrator__________________________________________________
• Software developer_____________________________________________________
• System analyst_________________________________________________________
• Task 2. Work in small groups. List any other IT Jobs you can think of.What do the people in these jobs do? Which jobs would/ wouldn’t you like to do? Why? 

APPENDIX 4: LANGUAGE ADVERBS OF TIME

• Adverbs of Time tell us something about the time that something happens.
• Adverbs of Time mainly modify verbs.
• They can answer the question "when?":
• • He came yesterday. (When did he come?)
• • I want it now. (When do I want it?)
• Or they can answer the question "how often?":
• • They deliver the newspaper daily. (How often do they deliver the newspaper?)
• • We sometimes watch a movie. (How often do we watch a movie?)

Test

• 1. We go out for Japanese food ________________.
• Willingly
• Normally
• Weekly
• Perfectly
• Have you done your homework _____________?
• Now
• Then
• Yet
• Still
• Do you _______________ work at the bank?
• Still
• Never
• Grudgingly
• Happily

• Would you rather drive sometimes or take the train ______________?
• Still
• Never
• Every day
• The patient is ­­­­­­­­­­­­­___________ waiting to see the doctor.
• Still
• Never
• Every day
• Sadly