It costs has the meaning given to it in clause. It services Agreement means the services agreement to be entered into between Universal or its Affiliates and the Company with respect to the information technology support services to be provided to the


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IT Costs
 has the meaning given to it in clause. IT Services Agreement means the services 
agreement to be entered into between Universal or its Affiliates and the Company with respect to 
the information technology support services to be provided to the Company. Inventory Promissory 
Note has the meaning given to it in clause. 
IT cost transparency is a category of 
information technology management
 software and systems that 
enables enterprise IT organizations to model and track the total cost to deliver and maintain the 
IT 
Services
 they provide to the business. It is increasingly a task of 
management accounting
. IT cost 
transparency solutions can integrate financial information such as labor costs, software licensing costs, 
hardware acquisition and depreciation, data center facilities charges from 
general ledger
 systems and 
combine this with operational data from ticketing, monitoring, asset management and 
project portfolio 
management
 systems to provide a single, integrated view of IT costs by service, department, GL line item 
and project. In addition to tracking cost elements, IT cost transparency may track utilization, usage and 
operational performance metrics in order to provide a measure of value or 
return on investment
 (ROI). 
Costs, budgets, performance metrics and changes to data points are tracked over time to identify trends and 
the impact of changes to underlying cost drivers in order to help managers address the key drivers in 
escalating IT costs and improve planning.

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