1. Acquisition Metrics


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The Ultimate List of Product Metrics 2.0

Time to Market (TTM) 
Time to Market (TTM) is a broader concept. 
I'd argue it's the most important metric for 
a PM, encompassing idea generation
experimentation, product delivery, and 
pre-launch activities that might be required 
before an idea is shipped. 
For example, if Microsoft decides to 
incorporate ChatGPT into Bing, the TTM 
would be the period between having a 
draft idea and when customers can use a 
new capability. 
Cycle Time 
Cycle Time is a 
Kanban metric that is a 
component of Lead Time. It measures the 
time it takes from when the implementation 
of an idea begins until it's done. 
For example, if Microsoft decides to 
incorporate ChatGPT into Bing, the Cycle 
Time would be the period between when 
developers start implementing a specific idea 
and when it becomes production-ready.
Work In Progress (WIP) 
WIP is a Kanban metric that represents the 
number of ideas that your team is currently 
working on. 
The goal is to limit WIP to reduce context-
switching and minimize the Cycle Time. 
This ultimately minimizes the TTM. 
Throughput 
The rate at which ideas pass through 
your 
team's
workflow over a given period.
It’s essential to know 
Little’s Law, which can 
be expressed as: 
𝐴𝑣𝑒𝑟𝑎𝑔𝑒 𝐶𝑦𝑐𝑙𝑒 𝑇𝑖𝑚𝑒 =
𝐴𝑣𝑔. 𝑊𝐼𝑃
𝐴𝑣𝑔. 𝑇ℎ𝑟𝑜𝑢𝑔ℎ𝑝𝑢𝑡
The key to maximizing throughput lies in 
identifying and managing bottlenecks - 
where work piles up because it arrives 
faster than it can be done. 
Insight: working on too many ideas 
simultaneously will negatively affect the 
time to finish each. So limit your WIP. 
Time to Learn (TTL) 
The Time to Learn indicates how long it 
takes to learn. It can be measured for both 
experiments 
and 
shipping 
product 
features. 
For shipping features, the concept is even 
broader than Time to Market (TTM) and 
includes:
• Time to Market
• People start using your product 
• You analyze the data and learn 


The Ultimate List of Product Metrics 
Join my newsletter, The Product Compass, and get 1 free, actionable tip for Product Managers every 
week: https://huryn.substack.com The link is also in my bio on LinkedIn: Paweł Huryn 
Minimizing TTL reduces the risks and allows 
you to adapt quickly to changing market 
conditions.
Pause for a moment to consider it in the 
context of the Bias for Action, Amazon’s 
leadership principle: 
“Speed matters in business. Many 
decisions and actions are reversible and 
do not need extensive study. We value 
calculated risk taking” 

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