6. What are the principles of agile methods? 27. What are the Components of a Strong Value Proposition?

What Is Human Resources (HR)?

Human resources (HR) is the division of a business that is charged with finding, screening, recruiting, and training job applicants. It also administers employee-benefit programs.
HR plays a key role in helping companies deal with a fast-changing business environment and a greater demand for quality employees in the 21st century.
What Are the 5 Types of Human Resources?
There are numerous, important human resources functions carried out by an HR Department. Five well-known types of these responsibilities could include:

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  Recruiting, hiring, and onboarding new employees
  
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  Handling employee compensation and benefits
  
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  Offering employee job/career development
  
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  Addressing work-related issues of individual employees
  
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  Developing policies that affect a working environment company-wide
  

30. What is a KPI? Definition and Examples
KPIs specifically help determine a company's strategic, financial, and operational achievements, especially compared to those of other businesses within the same sector.

What Is the Purpose of a KPI?

The purpose of key performance indicators is to help investors determine a company’s strategic, operational, and financial achievements, particularly compared to other companies in the same sector.

Financial Metrics

Key performance indicators tied to the financials typically focus on revenue and profit margins. Net profit, the most tried and true of profit-based measurements, represents the amount of revenue that remains, as profit for a given period, after accounting for all of the company's expenses, taxes, and interest payments for the same period.
Financial metrics may be drawn from a company's financial statements. However, internal management may find it more useful to analyze different numbers that are more specific to analyzing the problems or aspects of the company management wants to analyze. For example, a company may leverage variable costing to recalculate certain account balances for internal analysis only. Examples of financial KPIs include:

Customer Metrics

Customer-focused KPIs generally center on per-customer efficiency, customer satisfaction, and customer retention. These metrics are used by customer service teams to better understand the service that customers have been receiving.

Marketing

Marketing KPIs attempt to get a better understanding of how effective marketing and promotional campaigns have been. These metrics often measure conversation rates on how often prospective customers perform certain actions in response to a given marketing medium. Examples of marketing KPIs include:

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