Application letter

APOLOGY LETTER 
Dear Sir or Madam, 
I writing to apologize for the damaged product that you received from our 
company last month. 
We regret the keyboard you purchased is causing you difficulties. Because 
our products are tested thoroughly before shipping, it is a rare instance when one is 
found defective. However, we acknowledge that we are responsible for this 
inconvenient situation and are ready to make a replacement of the product. 
We have enclosed a replacement keyboard for your convenience. We assure 
you that this one has undergone careful examination and perfectly meets your 
requirements. Please return the original to us in the enclosed mailer. We appreciate 
you and hope that our professional relationship continues.
Please accept our apology once again. If you need further assistance or want 
to discuss this problem further, do not hesitate to contact me directly or any 
member of our Customer Service Team.
Yours faithfully, 
Jeremy Brown 
DISCUSSION ESSAY 
 
Nowadays many families move overseas for job opportunities. Some people 
think this is beneficial for the children of the families, while others think 
children will find it difficult. Discuss both views and give your opinion. 
Sample Answer 
Presently, it is fairly common for families to settle abroad in a developed 
country. One of the most common reasons behind immigration is the availability of 
better living standards and opportunities for younger generations. However, it is 
often a subject of debate whether the benefits enjoyed by the children of 
immigrants are worth the drawbacks faced. The following essay will explore the 
topic from both perspectives and justify why travelling abroad has more benefits 
than drawbacks. 
Firstly, travelling to a first-world country like the United States of America, 
the United Kingdom, Australia, France, and other countries can open up a world of 
opportunities for young people. The presence of a better education system, a more 

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developed economy and a progressive society can vastly improve the lifestyle of 
younger generations. Also, people who are raised in these countries are more likely 
to gain high-paying jobs due to better educational and social qualifications. 
Nevertheless, there are several complications that are faced by the younger 
section of the immigrant families that need to be considered. To begin with, 
becoming accustomed to the norms and conventions of a foreign society can be a 
challenge, especially for children. Younger individuals may face issues such as 
bullying, discrimination, negative peer pressure and other grave problems when 
living in a foreign country. Children may also be affected by the problems of the 
entire household when making a transition to a new environment, which may 
impact their personal life as well. 
In conclusion, it is important to understand that there are both pros and cons 
to travelling abroad. That being said, the advantages of travelling abroad surpass 
the difficulties faced.