Questions 50 through 52 refer to the following conversation.
[F-Au] May I help you, sir?
[M-Br] Er, yes. I don’t think I’m lost, but can you tell me what floor
HSC Dental is on, please? I’m sure this is the right place, but I
can’t see their name on the directory over there.
[F-Au] Well, they only moved in last week and we haven’t added their
name to the list yet. They’re on the fifth floor. You can take the
elevator over there. When you get out, turn left and they’re
at the end on the right. I can call them to say you’re on your
way, if you wish.
[M-Br] That would be good, thank you. Please tell them Mr. Thomas
has arrived for his appointment.
Questions 53 through 55 refer to the following conversation with
three speakers.
[F-Am] Oh no! I just got another e-mail from Telco Phone Systems
saying the fax I sent didn’t go through.
[M1-Am]What, again?
[F-Am] I can’t understand it. I sent them the same order form three
times already. I’m sure there’s nothing wrong with our fax
machine.
[M2-Br] Well, I just sent a fax half an hour ago without any trouble.
[M1-Am]Yeah, I’ve sent a couple already today. It’s been working fine.
[M2-Br] The problem might be at their end. Maybe you should give
them a call?
[M1-Am]Good idea. Call and speak to someone. Maybe they
changed their number.
[F-Am] No, I can’t have this drag on all day. I’ll just scan the form
and e-mail it to them. I wish they could use their equipment
properly.
Questions 56 through 58 refer to the following conversation.
[M-Am] Hello. Can I have a round trip ticket to Boston please, leaving
early tomorrow if possible?
[F-Am] OK. Let me see… Portland to Boston… We have a train
departing at 9:05. That’s direct. It takes two and a half hours
and a regular reserved seat will cost you nineteen dollars.
[M-Am] I’d like to go business class, please.
[F-Am] OK, business class is eight dollars extra.
[M-Am] ... and come back early.
[F-Am] Coming back I can do a 5:40, gets in at 8:10. So, that’ll be
twenty seven dollars each way. One round trip on the
Downeaster to Boston, business class. How would you like to
pay?
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