8. Finding & Dealing With Suppliers
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On top of that, look out for a dedicated support team. If you’re
working with a
wholesaler, you should be assigned one specific customer support member to take
care of your needs. This will make problem solving easy. Having to call and email
multiple team members
only leads to confusion, and it makes problems worse.
That’s why having a single point of contact is so beneficial.
Their technology is up-to-date.
Remember when I said that legitimate wholesalers
tend to be bad at marketing? Unfortunately, they
also tend to be bad with
technology as a whole. This isn’t a deal breaker, but it sure helps when your
supplier has a polished website and interface. Being able
to use features like real-
time inventory, searchable order histories, and easy-to-use
online catalogs are
incredibly useful and save you lots of time.
They have pre-order fees.
While no retailer will charge monthly fees, many will
charge small pre-order fees. These usually range from $1 to $5
per order or
possibly more, depending on how large the order is. These fees cover the costs of
packaging and shipping, since individual orders carry
much higher fees than bulk
orders do.
They won’t go over the top to persuade you to work with them.
This is a tactic
you’ll see a lot with middlemen ‘wholesalers’. Since these businesses are just
retailers, they’re going to use sales tactics to try to get your money. They’ll go on
about their benefits and provide lots of information that’s really useless.
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