Conclusion the list of the used literature introduction

CONTENTS:
INTRODUCTION……………………………………….…………………………2
MAIN PART
CHAPTER I. Mark Twain’s life and work.
1.1.Biography of Mark Twain’s ……………………………………………………...3
1.2. Brief information of the works of Mark Twains………………………………....8
1.3.Improve Your Nonverbal Communication Skills………………………………13
CHAPTER II. Verbal and non-verbal
2.1. Literary Writing Style of Mark Twain………………………………………….13
2.2.Difference Between Verbal and Nonverbal Communication……………………22
CONCLUSION……………………...…………………………………………...…27
THE LIST OF THE USED LITERATURE………….………………………......30

INTRODUCTION
Nonverbal Communication in Different Cultures Nonverbal communication is communicating with other people without using any words whether they are written or spoken words (Ruesch & Kees, 1956). Anything nonverbal we do such as eye contact, facial expressions, touching, gestures, body movements, posture, general appearance and dress, our voice tone and smell send strong messages; it doesn’t matter if we were speaking or if we were being completely silent (Segal, Smith, Boose, Jaffe, n. d., para. 2). Usually when you are talking to a person, the person uses all five senses to receive your interaction with him: 83% sight, 11% hearing, 3% smell, 2% touch and 1% taste (The Definitive Book of Body Language, 2004)¹. As Mark Twain said, “Actions speak louder than words” and what that quote basically means is that your behavior and actions count more than the words you are saying. Nonverbal communication speaks more than the words you say so you can say whatever you want to say but it is the nonverbal things like your tone and facial expression that tells what you really mean. Nonverbal communication is important because it tells you what the words do not tell; feelings, mood etc. (Lynn, 2012). Types of Nonverbal Communication and Cultural Differences Facial expressions are definitely the most expressive type between all the nonverbal communication types; so much information can be shown through a smile or a frown. Facial expressions have a universal meaning for smiling, crying, frowning, or showing sadness, anger, fear or disgust so they have a pretty similar meaning all around the world but the difference is that the intensity of those facial expressions varies between cultures (Cherry, n. d.). People in America, especially A... ... middle of paper ... ...Verbal Communication”, n.d.).