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References
Adler, N. (1991) International Dimensions of Organizational Behaviour (Boston, MA: 
PWS- Kent Publishing Company).
Binyon, M. (2001) ‘A Sorry Business’, The Times, 13 August.
Cardon, P. and Scott, J. (2003) ‘Chinese Business Face: Communication, Behaviour 
and Teaching Approaches’, Business Communication Quarterly 66(4): 9–22.
Cohen, R. (1999) Negotiating Across Cultures: International Communication in the 
Independent World (Washington DC: US Institute of Peace Press).
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190 Cross-Cultural Communication
Fisher, R. and Ury, W. (2003) Getting to Yes (London: Random House).
Graham, J. and Herberger Jr., R. (1983) ‘Negotiations Abroad – Don’t Shoot from the 
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Hofstede, G. (1994) Cultures and Organisations. Software of the Mind. Intercultural 
Organisation and its Importance for Survival (London: HarperCollins).
Hofstede, G., Hofstede, G.J. and Minkov, M. (2010) Cultures and Organizations. Software 
of the Mind. Intercultural Organization and its Importance for Survival (New York: 
McGraw-Hill).
Lewicki, R. (2008) Negotiation (New York: McGraw-Hill).
Mead, R. (1998) International Management (Oxford: Blackwell).
Stockman, N. (2000) Understanding Chinese Society (Oxford: Blackwell).
Szaly, L. (1981) ‘Intercultural Communication: A Process Model’, International Journal 
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Trompenaars, F. (1994) Riding the Waves of Culture: Understanding Cultural Diversity in 
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Victor, D. (1992) International Business Communication (London: HarperCollins).