Strategies For Change
There are various ways to bring about change in an organization.
Basically, they involve one of three strategies: (1) force-coercion, (2)
rational persuasion, or (3) shared-power. Force-coercion uses rewards or
punishments as a way of bringing about change. People respond to this
strategy for one of two reasons. Either they are afraid of being punished if
they don't follow the instructions. Or they want to get the rewards if they
do. People's behavior is usually temporary: it lasts as long as the change
agent is present, or as long as the rewards remain.
Rational persuasion is based on the belief that rational people will
make intelligent choices. If you explain the reasons for a change, they
will decide if it is good for them or not. If it is successful, this strategy
will result in a more long-lasting change than force-coercion. A shared-
power strategy involves the people who will be affected by the change.
These people contribute to the planning and decision-making. Since the
affected people are involved, the results are usually longer-lasting and
people believe more strongly in those changes.
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