Lesson 3. Front office activities: Receptionist
Reading: Reading practice 2. The hotel directory of services.Listening: Circulation of British newspapers. Writing: Request letters. Speaking: Talking about holidays,festivals and travels.Text: Front office activities: Receptionist. Infinitive.
Lesson 4. Front office activities: Telephone operators
Reading: What’s happening to our planet? Listening: Practical problem solving. Writing: Request letters. Speaking: Talking about interests, hobbies and friends.Text: Front office activities. Infinitive.
Lesson 5. Reservation, handling an early arrival and an extended booking
Reading: Reading practice 3. What is stress? Listening: Traffic at Britain’s main airports.
Writing: Application letters. Speaking: Talking about transportation, hotels and restaurants. Text: Reservation, handling an early arrival and an extended booking. Word order.
Lesson 6. Regretting a booking
Reading: Hot days. Hot nights. Listening: Household expenditure. Writing: Application letters. Speaking: Describing people.Text: Regretting a booking. Word order.
Lesson 7. Reservation for special purpose
Reading: Reading practice 4. Health education booklet. Listening: How much is this? Writing: Complaint letters. Speaking: Describing items and past events.Text: Reservation for special purpose. Adjectives
Lesson 8. Giving information about prices
Reading: Global warming. Listening: Living in London. Writing: Complaint letters. Speaking: Describing places and changes.Text: Giving information about prices. Adverbs.
Lesson 9. Cashier and paying methods
Reading: Reading practice 5. University of Western Sydney Macarthur. Listening: Can you tell me the time? Writing: Invitation letters. Speaking: Describing TV programmes and books. Text: Cashier and paying methods. Countable and uncountable nouns.
Lesson 10. Information about restaurants
Reading: Our diet matters. Listening: Daily schedules. Writing: Invitation letters. Speaking: Describing stories and ideas. Text: Information and restaurants. Prepositions.
Do'stlaringiz bilan baham: |
