2021 Environmental Social & Governance Report

RESPONSIBLE MARKETING
We believe it is important to be clear and transparent in our advertising and 
marketing. The Firm seeks to comply with relevant U.S. federal regulation on 
responsible and fair marketing practices. Our sales employees are expected to 
communicate with customers in a clear, truthful and complete manner and to 
provide them with relevant information to make an informed decision. Our lines of 
business are required to have an established procedure for reviewing all new and 
revised marketing materials, terms and conditions, disclaimers and other customer 
communications to make sure they are fair, not misleading and in compliance with 
applicable regulations and requirements. 
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INTRODUCTION
ENVIRONMENTAL
SOCIAL
GOVERNANCE
Corporate Governance and
ESG Oversight
Stakeholder Engagement
Risk Management
Data Privacy and Cybersecurity
Business Ethics
Political Engagement and
Public Policy
ESG REPORT APPENDICES

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Political Engagement 
and Public Policy
JPMorgan Chase believes that responsible corporate citizenship demands a strong 
commitment to a healthy and informed democracy through civic and community 
involvement. Our business is subject to extensive laws and regulations, and changes 
to such laws can significantly affect how we operate, our revenues and the costs we 
incur. Because of the impact public policy can have on our businesses, employees, 
communities and customers, we engage with policymakers on a range of issues – 
including banking, financial services, cybersecurity, workforce development, small 
business, tax, trade and inclusive economic growth, among others – to advance and 
protect the long-term interests of the Firm. 
The Firm’s political engagement and public policy activities are managed by Global 
Government Relations. This organization and leadership helps us focus the Firm’s 
political engagement efforts on those public policy issues most relevant to the long-
term interests of the Firm overall and to our clients and shareholders.
Another important way we advocate for policy is through the JPMorgan Chase 
PolicyCenter, which works to publish sustainable, evidence-based policy solutions to 
drive inclusive economic growth in the U.S. and around the world. In 2021, we 
continued our focus on federal and state policy changes to remove barriers to 
employment for people with criminal backgrounds, as part of our Second Chance 
Agenda. We also focused on policies to enhance racial equity, expand opportunities 
for underserved communities and continue the economic recovery following the 
onset of the COVID-19 pandemic, such as expanding the Earned Income Tax and 
Child Tax Credits, modernizing unemployment insurance and increasing the 
minimum wage. 
We belong to several trade associations that advocate on major public policy issues 
of importance to the Firm and the communities we serve. The Firm’s participation 
as a member of these associations comes with the understanding that we may not 
always agree with all the positions of an association or its other members, and that 
we are committed to voicing our concerns as appropriate. 
The Public Responsibility Committee of our Board of Directors provides oversight 
of our positions and practices on public responsibility matters, including 
significant policies and practices regarding political contributions, major lobbying 
priorities and principal trade association memberships that relate to the Firm's 
public policy objectives.
We aim to operate with the highest standards of public transparency in political 
spending. Our efforts have been recognized by the CPA-Zicklin Index of Corporate 
Political Disclosure and Accountability as a "Trendsetter" with an overall score of 97.14%. 
The Firm discloses on its 
website
 contributions made by the Firm's political action 
committees, contributions of corporate funds made in connection with ballot 
initiatives and information about our governance and oversight practices.
59
INTRODUCTION
ENVIRONMENTAL
SOCIAL
GOVERNANCE
Corporate Governance and
ESG Oversight
Stakeholder Engagement
Risk Management
Data Privacy and Cybersecurity
Business Ethics
Political Engagement and
Public Policy
ESG REPORT APPENDICES

---

ESG Report Appendices
60

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List of Acronyms
ABP
Advancing Black Pathways 
AI 
Artificial Intelligence 
AHL
Advancing Hispanics and Latinos
API
Asian & Pacific Islander 
AUM
Assets Under Management
AWM
Asset & Wealth Management 
BRG
Business Resource Group
CAP
Chase Advisory Panel 
CB 
Commercial Banking 
CCB
Consumer & Community Banking
CCT
Center for Carbon Transition
CDFI
Community Development Financial Institution
CEO
Chief Executive Officer
CFO
Chief Financial Officer
CIB
Corporate & Investment Bank
CIO
Chief Investment Office 
CTC
Cybersecurity and Technology Controls
DEI
Diversity, Equity and Inclusion
EAC
Energy Attribute Certificate 
EEO
Equal Employment Opportunity
EIDL
Economic Injury Disaster Loan
ESG
Environmental, Social and Governance
EV 
Electric Vehicle 
E-Waste 
Electronic Waste 
FHA
Federal Housing Administration
FDIC
Federal Deposit Insurance Corporation 
FTTH
Fiber to the Home
GESRM 
Global Environmental and Social Risk Management
GFANZ 
Glasgow Financial Alliance for Net Zero
GHG
Greenhouse Gas
GMSC
Global Markets Sustainability Center 
GRI
Global Reporting Initiative
GWh
Gigawatt Hours
HVAC
Heating, Ventilation and Air Conditioning
HCBUs 
Historically Black Colleges and Universities 
ICMA
International Capital Market Association
IPO
Initial Public Offering
IRM
Independent Risk Management
JESG
J.P. Morgan ESG
JPM DFI 
J.P. Morgan Development Finance Institution
LGBT+
Lesbian, Gay, Bisexual, Transgender, plus all sexual and gender identities
LEED
Leadership in Energy and Environmental Design 
LIHTC
Low-Income Housing Tax Credit
LISC
Local Initiatives Support Corporation
LMI
Low-to-Moderate Income
MDI
Minority Depository Institution
MW
Megawatts
NDI
National Disability Institute
NIST
National Institute of Standards and Technology
NMTC
New Markets Tax Credit
NZAM
Net Zero Asset Managers initiative
NZBA
Net-Zero Banking Alliance
ODI
Office of Disability Inclusion
PPP
Paycheck Protection Program
REC
Renewable Energy Certificates 
SASB
Sustainability Accounting Standards Board
SBA
Small Business Administration
SCBC
Second Chance Business Coalition
SDGs
Sustainable Development Goals
SEC
Securities and Exchange Commission
TCFD
Task Force on Climate-related Financial Disclosures
TFI
The Fellowship Initiative
WOTM
Women on the Move
U.K.
United Kingdom
U.S.
United States
61
INTRODUCTION
ENVIRONMENTAL
SOCIAL
GOVERNANCE
ESG REPORT APPENDICES
List of Acronyms
Resources
Global Reporting Initiative Index
Sustainability Accounting 
Standards Board Index
JPMorgan Chase Sustainable Bond 
Annual Report

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Resources 
Annual Report and Proxy 
Awards and Recognition 
Board Committees 
Business Principles 
Carbon Compass Methodology 
Center for Carbon Transition 
Code of Conduct (2021) 
Code of Ethics for Finance Professionals 
Corporate Governance Principles 
Diversity, Equity & Inclusion 
Equal Opportunity, Anti-Discrimination and Anti-Harassment Statement 
Environmental, Social and Governance Information 
Environmental Data FY2021 
Human Rights Statement and Modern Slavery Act Statement 
JPMorgan Chase Institute 
JPMorgan Chase PolicyCenter 
J.P.Morgan Development Finance Institution 
Our Impact 
Racial Equity Commitment 
Political Engagement and Public Policy Statement 
Suppliers 
Sustainability 
Sustainable Development Target Approach 
Sustainable Investing (Asset Management) 
Sustainable Investing (Global Private Bank) 
62
INTRODUCTION
ENVIRONMENTAL
SOCIAL
GOVERNANCE
ESG REPORT APPENDICES
List of Acronyms
Resources
Global Reporting Initiative Index
Sustainability Accounting 
Standards Board Index
JPMorgan Chase Sustainable Bond 
Annual Report

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Global Reporting 
Initiative Index
Source Key 
2021 Form 10-K
Environmental and Social Policy Framework
2021 ESG Report Appendices
2021 ESG Report
Code of Conduct
Modern Slavery Act Statement
Code of Ethics for Finance Professionals
2022 Proxy Statement
Corporate Governance Principles
Weblinks
FY2021 Environmental Data
Reporting Status
Fully reporting