Business Communication

M
ERITS
•
Message can be sent at any time.
•
It is helpful in urgency.
•
It saves cost and time both.
D
EMERITS
•
Delay in delivery of message due to network conjunction.
•
Very short words or sentences sometimes misinterpreted by receiver.
4.5 TELECONFERENCING
Teleconferencing is electronic communication between two or more people at two or more locations.
In its simplest form, it is the telephone conference call that has been available for many years. With
speakerphones in each office, the number of participants can be greatly increased. When using two
way calls, all participants can speak with all other participants. In one way communication calls, oral
messages (for example, statements from a company president) are delivered simultaneously to many
locations.
A
DVANTAGES
1.
Easy to use.
2.
Easily available.
3.
Easy to participate from any telephone line in the world.
4.
Take only few minutes to set up a conference hall.
5.
Costs, energy and time are saved.
D
ISADVANTAGE
A major limitation of teleconferencing is that it can’t replace the face-to-face interaction between
people. Where people prefer face-to-face interaction, teleconferencing will not serve the real purpose.

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4.6 VIDEOCONFERENCING
A real time video session between two or more users or between two or more locations. Video-
conferencing allows people at different locations to see and hear each other at the same time. It is fully
interactive and almost like face-to-face meetings. Depending of the level of technology used, it may
connect two locations interactively or it may be broadcast video with the broadcasting site
transmitting its image to many sites that may be able to communicate back through standard telephone
line. With more complex system and equipments it is possible to have more the two locations
connected together so that they can all see and hear one another, very much like an actual meeting.