Delivering Happiness

www.businessplusblog.com

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 These three types of happiness are described in Authentic Happiness, but
the labels have been changed based on how we talk about them at Zappos.

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Document Outline

• Praise for DELIVERING Happiness
• Copyright
• Dedication
• Epigraph
• Preface
• Introduction: Finding My Way
• SECTION I: PROFITS
  • 1: In Search of Profits
  • 2: You Win Some, You Lose Some
  • 3: Diversify
• SECTION II: PROFITS AND PASSION
  • 4: Concentrate Your Position
  • 5: Platform for Growth: Brand, Culture, Pipeline
• SECTION III: PROFITS, PASSION, AND PURPOSE
  • 6: Taking It to the Next Level
  • 7: End Game
• Epilogue
• Appendix: Online Resources