Fundamentals of Risk Management
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Fundamentals of Risk Management
Risk response
182 In these circumstances, appropriate responses would be elimination of the risk by stopping the process or activity, substituting an alternative activity or outsourcing the activity that is associated with the risk. An organization may wish to terminate a risk, but it could be the case that the activity that gives rise to it is fundamental to the ongoing operation of the organization. In such circumstances, the organization may not be able to terminate or eliminate the risk entirely and thus will need to implement alternative control measures. This is a particular issue for public services. There may be certain risks that have high likelihood and high impact, but the organization is unable to terminate the activities giving rise to them. This may be because the activity is a statutory requirement placed on a government agency or public authority. The public service imperative may restrict the ability to cease the activity, so the organization will need to introduce control measures, to the greatest extent that is cost-effective. It is likely that such control measures will be a combination of risk treatment and risk transfer. As these control measures are applied, the level of risk will move to a level where the organization will be able to tolerate the risk. Because of the variable nature of risks, it may not be possible to get all risks to a level that is within the risk appetite of the organization. The organization may find that it has to tolerate risks beyond its empirical risk appetite in order to continue to undertake a certain activity. strategic risk response The overall approach to the management of control and opportunity risks is similar to the approach adopted for the management of hazard risks. However, there are sufficient differences in the range of options available for these to be presented separately. It is worth remembering that projects normally reflect and implement the tactics that are being employed to implement strategy. Figure 16.1 illustrates the 4Ts of hazard risk management and the type of controls that are most likely to be associated with each type of hazard risk response. The types of controls are considered below. This chapter has been concerned almost exclusively with responding to hazard risks. The 4Ts represent the options for mitigating hazard risks. Figure 15.2 suggests that there are a range of responses available for the management of opportunity risks. Developing and implementing effective and efficient strategy will require the evaluation of the level of risk associated with each available strategy and the level of reward that the strategy will deliver. The 4Es of opportunity management are set out as exist, explore, exploit and exit. There is a close relationship between the 4Es and the status of the organization, as illustrated in Figure 15.2. A start-up operation will face a higher level of risk and low potential rewards. Entrepreneurial opportunities will be explored at this time. As the organization grows, potential rewards will increase while the level of risk will remain high. The organization will seek to achieve growth, but may feel that growth is too slow or the level of risk remains too high, and if so it will exit from those operations. |
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