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A
Contact your personal adviser
Refer students to the receipt. Ask students who they think ‘your 
personal adviser’ might be in a shopping context (the sales 
assistant who sold you something).
1  Get students to do the exercise. Elicit or explain that you can 
say 99, 99p or 99 pence. Explain that prices in the UK are 
often £X + 99p; this sounds much cheaper than rounding the 
price up to the next pound.
2 Get students to complete this exercise and then refer them 
to the 
Learning tip. Elicit that in Exercise 1 students were 
scanning for specifi c information, while in this exercise they 
are scanning for specifi c words.
3–6 Ask students to answer the questions after reading each 
relevant section (Section 3 for Exercise 6). Check the answers 
with the class. If you are short of time, you could have 
different students read different sections and then exchange 
the information.
7 Get students to discuss the questions. 
Ask students if the guarantee on page 11 is similar to the 
guarantee they would get for a DVD player or other electrical 
item in their country.
Focus on … the negative prefi x un- with 
participles
1 Get students to complete Exercise 1. Ask students if they 
know any other verbs which begin with the prefi x un-.
2 Get students to complete Exercise 2 and make sure they 
use the participle form.
After students have completed 
the sentences, get them to write two or three sentences 
with other negative words which include un-
 + participle. If 
necessary, they can look in their dictionary for examples. You 
could also ask students to look for more examples of verbs 
beginning with un- in their dictionary before the next lesson. 
(Examples include: uncover, uninstall, unlock, unpack, unpick, 
unravel, unroll, unscrew, untangle, untie, unveil, unwind, 
unwrap, unzip
.)