Guide to Senior Living


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1400 North Drake Road

Kalamazoo, MI 49006

(269) 381-0560

www.friendshipvillagemi.com



The Insider’s Guide to

Senior Living

Communities



Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

22

Visiting senior living communities is very exciting!

You can get a feel for what your life would be like around the 

community and see first-hand how their benefits really can 

enhance your everyday life. Talking to residents will give you some 

perspective on each senior living community’s personality.



Finding the Right One

Use this guided checklist when visiting a senior living community 

to take notes and write down questions to help you evaluate the 

community as a whole. These senior living communities not only 

offer a lifestyle full of independence and choice, but they’re also a 

fresh way of thinking about retirement.

We hope this guide aids you in your search for a senior living 

community that’s right for you!



This guide includes topics on:

•  Location

•  Staff

•  Atmosphere

•  Amenities

•  Activities

•  Security & Safety

•  Living Space

•  Residences

 Comfort Level

•  Levels of Care

•  Finances

•  Other Considerations

Helpful Advice.


Community:  

Date:

Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

3

Location

Location is important because you want to make sure the community’s surroundings are something you will

enjoy for years.

Consideration

Notes

Is the community in a desirable location?



Is the surrounding environment appealing?

Does the landscaping look well-manicured?

Is there easy access to the highway?

Is there a university, college  

or community college close by?

 

Is there ample parking?  



Covered parking available?

 


Community:  

Date:

Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

4

Staff

Pay attention to the staff as you walk around. Are they eager to help you with anything or provide answers to

any questions?

Consideration

Notes

Were you greeted when you walked in?



Does the staff seem friendly and engaging?

How are staff members interacting with the  

residents—do they know their names?

Are they approachable and eager to help?

 

 


Community:  

Date:

Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

5

Atmosphere

Take a close look at the interiors and exteriors of the buildings and the feeling you get walking around. This 

could be your new home—does it feel that way? 

Consideration

Notes

Are the hallways and surrounding areas well-lit?



Is there a lot of natural light in the residences?

Are the common areas clean and free of clutter?

Is the noise level appropriate for common areas  

(too quiet, loud or just right)?

Do the common areas seem full of life?

 

Are the residents social and out and about  



within the community?

 


Community:  

Date:

Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

6

Amenities

There are different amenities and benefits offered at each senior living community. There are probably ones 

that are more important to you. Which benefits stand out to you and get you excited about the community? 

Consideration

Notes

Is housekeeping/linen service  



available or provided?  How often?

Do they offer flexible dining options?

What kind of variety can I expect  

when it comes to food choices?

Is family able to join you for dinner?

Is there scheduled transportation  

provided to surrounding events/activities?  

What about private cars?

 

Is there an on-site salon, library,  



and convenience store?

Which areas offer Internet or Wi-Fi access  

within the community?

 

What maintenance is provided inside  



and outside the residences?

Community:  

Date:

Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

7

Activities

Everyone enjoys different levels of activity to fill their social calendars; it’s all about personal preference. The 

community most likely offers a variety of activities for you to choose from; some you may already enjoy doing 

and others you’ve maybe never tried.

Consideration

Notes


How full is the monthly calendar of events?  

Are there multiple options every day?

  

Are spiritual services held  



on community grounds?

Are there individual activities  

as well as group ones?

Are there outdoor walking paths  

within the surrounding landscape?

Are there areas for picnics,  

gardening and other outdoor activities?

 

 



Community:  

Date:

Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

8

Security & Safety

It’s important to get to know your surroundings before moving into a senior living community. Knowing the 

safety features of the community is helpful. Keep these things in mind while walking around the community.

Consideration

Notes

Is the community in a safe neighborhood  



you would be pleased to live in?

  

Is there someone available 24-hours a day,  



such as a front desk clerk or security officer?

Does the community have a  

plan in case of severe weather?

What emergency response system  

is available inside the residences?

 

 



Community:  

Date:

Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

9

Living space

When you’re considering moving out of your own house and into a senior living community, it’s imperative 

to be very detailed in your evaluation to make the decision-making process easier. This could be your new 

home, so it should feel warm and welcoming to you!

Consideration

Notes


Are there varying floor plan options  

(1-, 2-bedroom apartment homes and garden homes)?

  

Does each residence include appliances?  



Which ones?

Is there ample closet space?

Is laundry access within the residences  

or in a common area?

Can personal upgrades be made to the residences,

such as painting, blinds, etc.?

 

 


Community:  

Date:

Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

10

Residents

Getting to know new people can be really fun. As you’re visiting a community, see if you can get a feeling of

what it would be like to live there and who your neighbors would be. You should get a sense of belonging and 

camaraderie.

Consideration

Notes


Do the residents seem friendly?  

Are you getting lots of smiles and “hellos”  

as you walk around the community?

  

Are they interacting and  



engaging with you and one another?

Does it seem like they are genuinely  

enjoying their time at the community?

Is there a resident board at the  

community that listens to feedback  

and implements new ideas?

 

 


Community:  

Date:

Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

11

Comfort Level

Following your instincts while visiting a community is an excellent way to know if you think you’ll fit in as a 

resident. A feeling of excitement to find out more information is a good indication the community may be just

what you’re looking for!

Consideration

Notes


Will the culinary team cater to  

specific dietary needs?

  

Are guest suites available for  



family when visiting?

Can you see yourself enjoying an  

active lifestyle here every day?

Are you excited about all the social opportunities  

that the community offers?

Would you be proud to call the  

community home?

 

 



Community:  

Date:

Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

12

Levels of Care

With some senior living communities, there is a unique opportunity to have multiple levels of care within the 

same community, an offering that protects you from more potential moves in the future. From independent 

living, to assisted living, to full-time nursing care, these communities provide many options of care. 

Consideration

Notes


What type of senior living community are you visiting? 

(Type “A”-life-care, Type “B”-modified  

life-care, Type “C”-fee-for-service or rental.)

  

What levels of care does the community offer? 



Does the community have assured access to on-site 

skilled nursing care at a substantial savings for life?

Who coordinates transitions from  

one level of care to another?

Is there assisted living, memory care  

and a health center on-site?  

Are they all connected under-one-roof?

Do health center residents have  

their own private dining area?

 

 


Community:  

Date:

Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

13

Finances

Moving into a senior living community is a big decision not only personally, but financially, too.  

This move is an investment for your future!

Consideration

Notes

Depending on the residence chosen,  



what are the entrance fees?

  

What can you expect the monthly fee to be?



Does the community offer a Return-of-Capital™ plan?

How financially stable is the community?

How does the community complement  

my long-term care insurance policy?

 

Is the community for-profit or not-for-profit?



 

Community:  

Date:

Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

14

Other Considerations

Here are a few additional things to consider while you’re visiting a senior living community.

Consideration

Notes


Is there a waiting list to move in?

  

Can you spend a day with a resident host, or stay in



a private model apartment to experience firsthand 

what it is like to live at the community?

Do the marketing materials (ads, website, etc.)  

match what you’ve seen on your visit?

Does the community provide  

any moving assistance programs?

Does a reputable company own and/or  

manage the community?

 

What is the community’s skilled nursing care rating 



(if it offers that level of care)?

 


Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

15

Your Community, Your Lifestyle. 



You’ll See Why When You Visit

.

Now that you’re exploring options for senior living, we invite you to take a closer look at Friendship 

Village. As a true life-care community for more than 35 years, our experience is more in demand than

ever. We’re in the perfect position to put our experience to work on your behalf to make certain you 

secure the lifestyle you deserve.

Life-care Brings a Lifetime of Confidence

Our unique life-care program combines independent living today with peace of mind knowing your

needs will be met for health care in the future. When compared to other communities and health care 

options, life-care at Friendship Village assures you access to unlimited days of comprehensive on-site 



care at a substantial savings for life. This type of reassurance opens your world up to fully enjoy all  

the activities and amenities outside your door at Friendship Village. Here, committees, clubs and 

activities are in abundance … you’ll never be at a loss to stay as busy as you want in the good company 

of friendly neighbors.



Location Matters

With 72 beautiful landscaped acres and the magnificent Village Woods, our neighborhood-style setting 

is further enhanced by its ideal location. It’s so convenient for you to be just a quick drive away from 

your favorite shopping, dining and entertainment venues.



Successful Management Record

Equally important, you’ll feel confident knowing you can place your trust in our continued financial 

stability. Managed by Life Care Services, the nation’s leader in the management of senior housing, our

not-for-profit community is committed to your future. (See next page for more information about Life

Care Services.)

Your Future Awaits

You are invited to visit Friendship Village so you can get a personal perspective of our community.  

To schedule your visit, including a complimentary lunch, please call (269) 359-1497 today,  

or email info@fvknet.com.

Sincerely,

Christa Quandt 

Director of Marketing


Friendship Village  |  www.FriendshipVillageMI.com  |  *References to the term life-care are fully explained in the residency agreement.

16

An



Company

Since 1971, Life Care Services has devoted our efforts to creating senior living communities that

consistently deliver quality services and high resident satisfaction. As the national leader, we have

always set exceptionally high development and management standards, and today, nearly 29,000 

residents in 31 states and the District of Columbia make their homes in over 80 properties we own or

manage nationwide.

So much more than just places to live, Life Care Services communities offer comfortable, well-

appointed surroundings where residents feel welcome and at home from the very first day they move 

in. They enjoy a consistently superior experience that continually evolves as the latest innovations 

and enhancements are incorporated into the lifestyle. You can depend on Life Care Services as the

dedicated, leading provider of high-quality, senior lifestyle services. 

Unique to the Residents and Regions We Serve

Communities managed by Life Care Services, like Friendship Village, take pride in their connection to

the surrounding community through a respect for local history and traditions, as well as an uncommon 

dedication to local interests and style. For instance, the services and amenities you will discover at 

Friendship Village are tailored to the tastes and comforts of those who live in Kalamazoo and the 

surrounding areas. In addition, the residents of a Life Care Services community help shape the services

and lifestyle in every way. This partnership with management encourages both personal and community 

success. 



Committed to the Importance of Living Well

Life Care Services takes our responsibility seriously. By maintaining all the necessary resources

to support our residents, we have developed honest, open, responsive relationships that create 

confidence in each of our communities. This has allowed us to thrive—both now and into the future. 

One area that illustrates this best is health services. We stress the importance of living well and

advocate a full spectrum of wellness choices in every community we manage.



Focused on Performance and Improvement

Life Care Services believes that a strong management philosophy is a top priority when considering a

senior living community. At Friendship Village—as with all our communities—we focus on performance

and improvement, and regularly measure every aspect of service, at every level. Our positive results

are evident in the friendliness of our staff and their dedication to resident satisfaction. Management 

and staff continually encourage choice, privacy and, above all, respect leaving residents in control to 

pursue aspirations and dreams.

See how a Life Care Services community could enhance your lifestyle. Call (269) 359-1497 today to



schedule your visit to Friendship Village.


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