John Doe Full Apvcl pnm or an innovative ivt nl corapaiv education; vnm: Rsrrv or Minnesota College ot Design • Bacbekw of Scieike in Graphic Design • Cumulative c pa. 19. 1, Dean's l-Ui • Tumcib iron K

8

Chrono-Functional CV

• Specific work experience

• Specific skills and talents

• Used mainly by

individuals

• Freshly graduated from school

• With uninterrupted work history

• Applying for specific jobs

Rhonda Dolliuer

•7 Dearborn Avenue. Acton. IN 98543 • 13241789-6543

Qualifications Summary

Administrative Support professional experienced working in fast-paced enufoammia demanding strong

organizational, technical. and interpersonal skills. Trustworthy, ethical, aiul discreet: comrnittcd r<> superior

customer service. Confident and poised in mtcractKjns with individuals at all levels. Uerakl-oncntcd ami

resource fill in completing protects; able to multi-task effectively. Capabilities include

• Customer Service Sc Relations » Accounts Payablc/Rcceivablc • Telephone Reception

• Word Processing A: Typing • Filing Ac f>ara Archiving • General Accounting

• c lompurcr (operations ■ C^ncc Euuiiwncnr Opcrarion • Problem Solving

Experience Highlights

A*imtru*tmtr%rtr Snppnrt

• l>crtbrmcd administrative and secretarial support functions for the Vice President of a large sportswear manufacturer. (Coordinated and managed multiple prion ties and project*

■ Provided discreet secretarial and reception services for a busy family counseling center. Scheduled appointments and maintained accurate, up-nvdarc confidential client files.

■ .Vssisted with general accounting functions: maintained journals and handled A/P and A/R Provided telephone support; investigated and resolved billing prolilcm* for an 18-member man u fac rutvr’s buying group. Trained and supers ised part-time staff and interns.

Customer Scntcc & Reception

• Registered incoming patients in a hospital emergency room. 13envmsrrated alnlity to maintain composure and work efficiently in a fast-paced environ merit while preserving strier confidentiality.

■ OmhIikhxI patient interviews to eiKrit flebtUMy information for registration, accurate prionfiz-.ilkhi, and to assist medical professionals m the triage process.

■ < Hclicstinned lx >tcl special events and icscn'aiitwis; managed customer relations ;ind provide*! exemplary setvice to all customers.

Management & Super\ i**inn

■ Promoted rapidly (ham front desk clerk to assistant front office manager at an upscale hotel.

(. Kefsaw all operations including restaurant, housekeeping, and numti-iuivi' Troubleshot and resolved pmblcms. mediated sraff disputes, and handled customer complaints.

• Participated in staff recruitment, hiring, training, and scheduling. Superv ised a front-desk staff.

Employment History

ACCOITNTTNG ASSISTANT. Guardian, Inc., (ionic. II.

PATIENT SERVICES REGISTRAR. Grogan I leaith System I lospiral. Giqgui. MA

ASSISTANT FRONT OFFICE MANAGER. Sheraton F vctcr. Exeter. CA

RECEPTIONIST / SECRETARY. Family Counseling A* Guidance Center, Griffith, CA

ADMINISTRATIVE ASSISTANT, (ircentaiid Sportswear. Grant, < IA

Education & Training Community Involvement

Grogan College, Exeter. CIA (1988 - 1989)

Concentration in Business Administration

Technical College. Gome, 11. (1999 - Present) l lag** College Grogan, NLA (1996)

Introduction to Computers: and MS Office 2000

(ximmimd rei community service. Extensive voluiutxf history includes imcJicmcut in public schools. Habitat for I lumaniry, children’s homes, and community soup kitchens, work with the elderly, and cimlis for children with cancer.