Ministry of higher and secondary special education of the republic of uzbekistan bukhara state university

MINISTRY OF HIGHER AND SECONDARY SPECIAL EDUCATION OF THE REPUBLIC OF UZBEKISTAN
BUKHARA STATE UNIVERSITY

Department of Coordination of Joint Programs with Foreign Higher Education Institutions
"Methods and ways to stay competitive in hotel business"
Student’s full name:
Group no:
Hotel’s name:
Lecturer’s full name:
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TABLE OF CONTENTS

1. 
   Strategic Sourcing for a Competitive Advantage in the Hotel Industry.
   
2. 
   Marketing Advertising in the Hotel Industry
   
3. 
   Quality Management Strategies for Hotel Customer Satisfaction
   
4. 
   In Today Highly Competitive Business
   
5. 
   Human Resource Management in UK Hotel Industry
   
6. 
   Sydney Harbor Marriott Hotel
   
7. 
   Analysis of the Hotel Industry in Malaysia
   

ABSTRACT
This study focuses on the notion of budgeting in hotel industry especially on the case of Marriott Hotel and Resorts. It specially identifies the present issues, issues and opportunities faced by Marriott Hotel. It also intent to find out different principle of budgeting inwardly hotel industry specifically on how to develop more favorably implementation of budget in terms of the company’s financial performance. Using data collected from interview and personal experience onto placement, the explorer should be able to provide explication and practical solutions or recommendations related to the general findings or maybe the aim of the study. We all have had experiences regarding to scrimpy quality in our dealing with business organizations. These experiences are different, such as a dry cleaner that has left clothes wrinkled or sully, an airline that has lost a passenger’s luggage, and a bought product that is damaged or broken. The stronger impact customer defined quality have on business is now understood by successful hotels. Today’s popular customer driven definition of quality is “Quality is meeting or exceeding guest’s expectations, to meet or transcend customer expectations, hotels must fully understand all service attributes that contribute to customer value and lead to satisfaction and dedication. In the light of this, quality standards are continually carried by competitive firms. Quality is an important tool for the survival of an organization in the contemporary business market. Customers are now more quality sentient and demanding due to varied options they have to buy their goods and services. The guests are not considered when fixing prices of products and services in some potential markets like the US and UK, yet they hope high quality and standard. It is therefore very essential to provide and support good quality products and services. As the Front of House Manager of the Rose and Crown Hotel, I will offer some ideas on how to improve quality with limited resources in the hotel. The quality management aspects in the hospitality sector would be explored by the appointment focusing on The Rose and Crown Hotel. Quality management belong to both products and services offered by the hotel. Being a subconsciously with wide discussion in hospitality quality management is closely linked to continuous perfecting which involves work to make something develop, it is implemented during a reference framework, it uses tools and methods and involves repetition and assessment. Higher efficiency can be achieved by an organization in the process which can make higher customer satisfaction as well. Quality management is practiced by hotels to improve the quality of their products and services. In business, Quality is defined as fitness for purpose. It is also pragmatically interpreted as the non-inferiority or superiority of something. Quality can be viewed as a conventionally, perceptual and subjective identity which can have different meaning to different people. While producers might admeasure conformance quality, that is the degree to which the products or services were produced correctly, consumers focus on specification quality of products and services, meaning how they can be relatively to competitors in the market.