Option 1 Definitions of management


Option 4 1.Communication process and its stages


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management answers

Option 4
1.Communication process and its stages

The communication process refers to a series of actions or steps taken in order to successfully communicate. It involves several components such as the sender of the communication, the actual message being sent, the encoding of the message, the receiver and the decoding of the message. There are also various channels of communication to consider within the communication process. This refers to the way a message is sent. This can be through various mediums such as voice, audio, video, writing email, fax or body language. The overall goal of the communication process is to present an individual or party with information and have them understand it. The sender must choose the most appropriate medium in order for the communication process to have worked successfully. The Components of Effective Workplace Communication. Steps of the Communication Process All communication tends to follow this framework, which provides detail on every step of the process. Developing the Message The sender starts the steps of communication by creating a message they intend to send to an individual or group. They take time to craft the information they want to transmit. Encoding the Message With the information created, the sender translates it into a form that can be transmitted to someone else. This involves making the information fit a format, such as text or video. Selecting the Channel The send picks the channel communication. It should be a channel that is most appropriate for the intended audience. Examples include a social media post, video on YouTube or blog entry on a website. Message Transmission The sender then successfully transmits the message to the receiver. Decoding the Message The receiver decodes the information received. For the best messaging, the sender has attempted to place themselves in the shoes of the receiver and crafted a message that the receiver will understand as the sender intended. This is the key to effective communication, but senders do not know if they have achieved success until this step. Feedback Senders learn the effectiveness of their message when receiving feedback. However, in one-way communication, there’s no chance for the receiver to provide feedback. That’s a situation public relations and advertisers want to avoid. Learning Effective Communication The most effective communication has a simple message that is easy for the receiver to understand. Senders should also know their audience and ask questions beforehand to fill in gaps in their knowledge.



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