Exercise 2. Choose the correct tenses to complete the text.
Two years ago, we had a lot of trouble with one of our new shampoos. It was selling really well, but then one day dozens of customers . . . . . . . . . . .1 (started / had started) phoning and complaining that the shampoo was burning their scalp. The newspapers . . . . . . . 2.(heard / were hearing) that one of our products . .. .. . . . . . . . 3 (caused / was causing) allergies nationwide, and of course they started calling us too to ask what we . . . . . . . . . . . .4 (did / were doing) about this problem.
Honestly, we didn't understand what . . . . . . . .5 (happened / was happening). We are a responsible company and, as you would expect, we . . . . . . . . . . . .6 (were testing / had tested) the shampoo for months before launching it, and there had been no bad reaction to it whatsoever. We had invested a lot of money in the testing and marketing and now we . . . . . . . . . . . .7 (were losing / had lost) money because of bad publicity. We . . . .8 (realized / I had realised) that the growing number of complaints was harming our image, so we . . . . . . . . . . . .' (decided / had decided) to recall the shampoo.
Task 4. Writing
How can a person get a job satisfaction?
Write your own opinion (150-200 words)
Task 5. Presentation
Make a presentation (8-12 slides) on the topic: “Merger and acquisition”
SELF STUDY 14
Task 1. Vocabulary
Exercise 1. Match the direct phrases (1-5) to the more diplomatic versions (a-e).
1 We must talk about price first. a) Your price seems rather high.
2 There's no way we can give you any credit. b) Unfortunately, I can't lower my price.
3 I want a discount. c) Could you possibly give me a discount?
4 I won't lower my price. d) I'm afraid we can't give you any credit.
5 Your price is far too high. e) I think we should talk about price first.
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