Please give me 10 minutes. Meanwhile have a seat and some freshly-
brewed coffee.
Customer
Yeah sure.
Executive
I have figured out the problem with your phone. There is a malware in it
that is apparently responsible for software glitches. Is your phone under
warranty?
Yes, it is under warranty. Can it be fixed without extra cost?
Executive
Yes definitely. But for that I will have to factory reset your phone.
Customer
Will my data remain safe or there is a chance of it being deleted?
Executive
You can take the back up for all your data and sync it through cloud. If you
have already done that then there is no need to worry.
Customer
Actually I haven’t done that. Could you please guide me how to back up
the phone data?
Executive
Yeah sure. You just need to create an ID on iCloud or you can use your
existing Apple ID as well.
Customer
Thank you so much. I need 10 to 15 minutes to do that.
Executive
Sure sir.
Customer
Done. How long will it take to fix all the bugs?
Executive
It will take at least an hour. Kindly show me your bill.
Customer
Sure. This is my bill. I will carry on my work and will be back after an hour
to collect my handset.
Executive
Sure sir, just collect your token number from the counter.
Customer
OK. Thanks.
Executive
Welcome sir.
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