Pep Talk India 2017 All Rights Reserved


Please give me 10 minutes. Meanwhile have a seat and some freshly- brewed coffee. Customer


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Please give me 10 minutes. Meanwhile have a seat and some freshly-
brewed coffee.
Customer
 
Yeah sure.
Executive
 
I have figured out the problem with your phone. There is a malware in it 
that is apparently responsible for software glitches. Is your phone under 
warranty? 
Customer
 
Yes, it is under warranty. Can it be fixed without extra cost? 
Executive
 
Yes definitely. But for that I will have to factory reset your phone. 
Customer
 
Will my data remain safe or there is a chance of it being deleted?
 
Executive
 
You can take the back up for all your data and sync it through cloud. If you 
have already done that then there is no need to worry.
 
Customer
 
Actually I haven’t done that. Could you please guide me how to back up 
the phone data?
Executive
 
Yeah sure. You just need to create an ID on iCloud or you can use your 
existing Apple ID as well.
Customer
 
Thank you so much. I need 10 to 15 minutes to do that. 
Executive
 
Sure sir.
Customer
 
Done. How long will it take to fix all the bugs
Executive
 
It will take at least an hour. Kindly show me your bill. 
Customer
 
Sure. This is my bill. I will carry on my work and will be back after an hour 
to collect my handset.
Executive
 
Sure sir, just collect your token number from the counter.
Customer 
OK. Thanks.
Executive 
Welcome sir. 



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