Public offer agreement

2. 4. Company rights and obligations
2.4.1. The Company undertakes to provide the Customer with a service of proper quality 
and in a manner specified hereby and by the Meest China STC.
2.4.2. Upon application of the Customer, executed in accordance with the Complaint 
Policy, the Company shall have the right to decide on the complaint and reimburse the Customer 
for the losses caused to them.
2.4.3. The Company shall have the right to unilaterally suspend the provision of the 
International Express Delivery Service in case of violation by the Customer of the terms hereof 
and/or the Meest China STC. Losses, damage, and harm in this case are not reimbursed by the 
Company to the Customer.
2.4.4. The Company shall be entitled, without any consent of the Customer and notifying 
them, to involve any third parties who are not a Party hereto to perform the International Express 
Delivery Service (including, but not exclusively: forwarders, carriers, customs brokers, postal 
services, companies that provide postal services, etc.).
2.4.5. The Company, where required and solely for the purpose of fulfilling its obligations 
hereunder, is entitled to request from the Customer, and the Customer is obliged to provide 
additional documents within 24 hours confirming the Customer's identity and/or the identity of the 
person to whose name/address the Customer sent the Consignment, as well as the lawfulness of 
the purchases made and the lawfulness of the Customer's use of the bank card the payment was 
made with.
The Company's requirement of additional documents and information from the Customer 
and their obligation to provide such data can also be applied by the Company in order to prevent 
illegal actions with bank cards.
2.4.6. The Company's warehouse in the PRC is not obliged to send the Customer's 
Consignment on the next following flight date. The Company's warehouse in the PRC shall have 
the right to change the date of the Consignment's dispatch without explaining the reasons. The 
Parties have agreed that in this case, the Company does not compensate the Client for losses, 
damage, and harm caused under such circumstances, and also does not pay any compensation.