Summary: Table 1 summarizes the findings in
an alphabetic overview of different design thinking
processes, methods and tools that were identified in the
literature review.
4.4 R4: What are the limitations of design
thinking?
What are the limitations of using design thinking in
education? What potential negative outcomes should
educators anticipate? One of the most surprising results of
this literature review is how seldom design thinking case
studies report negative outcomes, failures or unintended
consequences. However, it seems to go without question
that design thinking cannot be a magical fix that
works for anything, anyone and in any context. As von
Thienen et al. (2014) described it: “If design thinking is a
means to solve problems – what problems is it good for?
Obviously, it is not made to help physicists compute precise
mathematical solutions” (von Thienen et al., 2014, p. 97).
Clearly, there are both limitations to the applicability of
design thinking, and challenges that can lead to (partial)
failure of the overall approach or specific methods. This
section presents obstacles and potential problems.
Lack of Creative Confidence or Mastery: Ohly,
Plückthun, and Kissel (2017) evaluated a university course
that was developed based on design thinking principles.
Their evaluation results revealed that although the
course aimed at nurturing creative confidence, it was not
effective in enhancing students’ creative self-efficacy. “We
were inspired to be creative, but in the end most ideas were
not really innovative”, as one participant commented.
Valentim, Silva, and Conte (2017) conducted a qualitative
observation study with 17 postgraduate students in
the context of mobile applications design. They used
grounded theory coding for analyzing the data. Based on
their observation data, they identified several difficulties
for participants, i.e., understanding the purpose of
the design thinking activities, thinking creatively, and
producing project results in a fairly short time frame.
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