Infrastructure Costs: Even if you are not paying the cost of customer space, you need to think about the cost of physical space for order fulfillment, merchandise storage, returns processing, and staffing for these tasks. See Fulfill orders online.
Security and fraud: The growth of the online retail market has drawn the attention of sophisticated criminal elements. Your company’s reputation can be deadly if you don’t invest in the latest security systems to protect your website and transactional processes. See Ecommerce Errors: Security Vulnerabilities.
Legal Issues: Dealing with e-commerce and the laws can be challenging. You must know and plan how to deal with the additional customer rights associated with online sales. Check the law and sell online.
Advertising Expenses: While online marketing can be a very efficient way to attract the right customers for your products, it requires a generous budget. This is especially true when competing in a crowded industry or for popular keywords. See pay per click and paid search advertising.
Customer Trust: Establishing a trusted brand can be difficult, especially without a physical company with a history and face-to-face interaction between customers and sales reps. You should consider the cost or the establishment of a good customer service system as part of your online offering.
Task 5. Make a presentation on the topic: Online shopping.
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